•Adjust the speaker level (page 74).

•Make sure the center/surround speaker (s) is (are) set to either “SMALL” or “LARGE” (page 74).

There is no sound from the surround back speakers.

•Some discs have no Dolby Digital Surround EX flag even though the packages have Dolby Digital Surround EX logos. In this case, select “ON” in the “SB Dec Mode” (page 71).

There is no sound from the sub woofer.•Check that the sub woofer is connected correctly and securely.•Make sure you have turned on your speaker.

•When all speakers are set to “LARGE” and “Neo:6 Cinema,” or “Neo:6 Music” is selected, there is no sound from the sub woofer.

The surround effect cannot be obtained.•Make sure the sound field function is on (press MOVIE or MUSIC).

•Sound fields do not function for signals with a sampling frequency of more than 48 kHz.

Dolby Digital or DTS multi-channel sound is not reproduced.

•Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format.

•When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure the setting for the digital audio output of the connected component is available.

Recording cannot be carried out.•Check that the components are connected correctly (page 22).•Select the source component using INPUT SELECTOR (page 53).
The MULTI CHANNEL DECODING lamp does not light up in blue.

•Check that the playback component is connected on a digital jack and the input is selected properly on this receiver.

•Check whether the input source of the software being played back corresponds to the multi-channel format.

•Check whether the setup on the playback component is set to multi-channel sound.

•Check to make sure the selected audio (digital) input jack is not assigned to other inputs in “Input Assign” in the Input menu (page 93).

There is no sound from the component connected to the DIGITAL MEDIA PORT adapter.

•Adjust the volume of this receiver.

•The DIGITAL MEDIA PORT adapter and/or component is not connected correctly. Turn off the receiver, then reconnect the DIGITAL MEDIA PORT adapter and/or component.

•Check the DIGITAL MEDIA PORT adapter and/or component device to make sure it supports this receiver.

VideoThere is no picture or an unclear picture appears on the TV screen or monitor.•Select the appropriate input on the receiver (page 53).•Set your TV to the appropriate input mode.

•Move your TV away from the audio components.

•Assign the component video input correctly.

•The input signal should be same as input when you are up-converting an input signal with this receiver (page 34).

The image of the COMPONENT VIDEO OUT is corrupted.•Video input signals other than 480p component are not received when signals

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Information Additional

133GB