Troubleshooting (continued)

There is no sound from one of the front speakers.

•Connect a pair of headphones to the PHONES jack to verify that sound is output from the headphones (see page 26).

If only one channel is output from the headphones, the component may not be connected to the receiver correctly. Check that all the cords are fully inserted into the jacks on both the receiver and the component.

If both channels are output from the headphones, the front speaker may not be connected to the receiver correctly. Check the connection of the front speaker which is not outputting any sound.

There is no sound or only a very low-level sound is heard.

•Check that the speakers and components are connected securely.

•Check that you have selected the correct component on the receiver.

•Check that the SPEAKERS switch is set to ON (see page 26).

•Check that the headphones are not connected.

•Press MUTING if muting function is activated.

•The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the short-circuit problem and turn on the power again.

•When only a very low-level sound is heard, check to see if NIGHT MODE is activated (see page 31).

The left and right sounds are unbalanced or reversed.

•Check that the speakers and components are connected correctly and securely.

•Adjust balance parameters in the LEVEL menu.

There is severe hum or noise.

•Check that the speakers and components are connected securely.

•Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from a TV set or fluorescent light.

•Move your TV away from the audio components.

•Make sure you have grounded U SIGNAL GND terminal (only when a turntable is connected).

•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

There is intermittent sound from a digital source.

•Check to see if signals with 96 kHz sampling frequencies are input to the DVD/LD OPTICAL IN or COAXIAL jacks.

There is no sound from the center speaker.

•Make sure the sound field function is on (press MODE +/–).

•Select a sound field containing the word “CINEMA” or “VIRTUAL” (see page 28–30).

•Adjust the speaker level (see page 35).

•Make sure the center speaker size parameter is set to either “SMALL” or “LARGE” (see page 20).

There is no sound or only a very low-level sound is heard from the surround/surround back speakers.

•Make sure the sound field function is on (press MODE +/–).

•Select a sound field containing the word “CINEMA” or “VIRTUAL” (see page 28–30).

•Adjust the speaker level (see page 35).

•Make sure the surround/surround back speaker size parameter is set to either “SMALL” or “LARGE” (see pages 20–21).

There is no sound from the active sub woofer.

•There is no sound output from the SUB WOOFER terminal depending on the sound field (see page 59).

The surround effect cannot be obtained.

•Make sure the sound field function is on (press MODE +/–).

Dolby Digital or DTS multi channel sound is not reproduced.

•Check that the playing DVD, etc. is recorded in Dolby Digital or DTS format.

•When connecting the DVD player, etc. to the digital input jacks of this receiver, check the audio setting (settings for the audio output) of the connected component.

50