Troubleshooting

If you experience trouble with your camera, try the following solutions.

1First check the items on the

tables below. If code displays “C::” appear on the screen, the self-diagnosis display function is working (page 118).

2Should your camera still not work properly, press the RESET button on the lower right side of the control button using a fine-tipped object, then turn on the power again. (All the settings including date and time are cleared and reset to the factory settings.)

RESET button

3Should your camera still not work properly, consult your Sony dealer or local authorized Sony service facility.

Battery pack and power

Symptom

Cause/Solution

You cannot charge the battery pack.

• The camera is turned on. Turn the camera off (page 20).

 

 

The battery pack cannot be installed.

• Push the battery drop prevention lever, then open it (page 14).

 

• Install the battery pack correctly (page 14).

 

 

The /CHG lamp flashes when

• Install the battery pack correctly (page 14).

charging a battery pack.

• The battery pack has malfunctioned. Consult your Sony dealer or local authorized Sony service

 

facility.

 

• The battery pack is discharged. Re-insert the AC Adaptor and then charge the battery pack.

 

 

Troubleshooting

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