Symptom

Cause/Solution

 

 

The close-ups (Macro) function does

• When shooting still images, select the other mode than

(Magnifying glass mode), (Twilight

not work.

mode),

(Landscape mode),

(Fireworks mode) or

(Candle mode) for the Scene Selection

 

function (page 43).

 

 

 

 

You cannot shoot continuously.

• The capacity of the “Memory Stick Duo” is full. Delete unnecessary images saved in the “Memory

 

Stick Duo” (pages 49 and 86) or change the “Memory Stick Duo”.

The battery pack is discharged, so you can shoot only one image. Install a charged battery pack (page 14).

The eyes of the subject come out red.

• Set [Red Eye Reduction] on the Setup screen to [On] (pages 37 and 124).

 

• Approach the subject and shoot from within the recommended shooting distance using the flash

 

(page 37).

 

• Increase the indoor brightness and shoot the image.

 

 

The date and time are recorded

• Set the correct date and time (pages 21 and 126).

incorrectly.

 

 

 

The F value and shutter speed flash

• Ajust the correct exposure (page 60).

when you press and hold the shutter

 

button halfway down.

 

Viewing images

Symptom

Cause/Solution

 

Your camera cannot play back

• Set the mode switch to

(page 44).

images.

• The folder/file name has been changed on your computer (page 97).

 

• Playback of image files that have been modified by a computer or images shot using other cameras

 

on your camera is not guaranteed.

 

• The camera is in USB mode. Cancel USB communication (pages 92 and 103).

 

 

The image appears rough right after

• The image may appear rough right after playback starts due to the image processing. This condition

playback starts.

is not a malfunction.

 

 

 

The image does not appear on the TV

• The video output signal setting of your camera on the Setup screen is incorrect. Change the setting

screen.

(pages 54 and 126).

 

 

• The connection is not correct. Check the connection (page 46).

 

• The USB jack is connected (page 46). Follow the procedure of the note on page 92 (Windows) or

 

on page 103 (Macintosh) and disconnect the USB cable.

 

 

 

Troubleshooting

109