Breville BES860XL manual TROUBLE SHOOTING GUIDE continued, Problem, Possible Causes, What To Do

TROUBLE SHOOTING GUIDE (continued)

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
No crema	Espresso is not tamped firmly enough	Refer to ‘Tamping The Ground Espresso’, page 37.
	Espresso grind is too coarse	Ensure you use a suitable espresso grind. Refer to
		‘Adjusting the Grind Size’ on page 35.
	Ground espresso is not fresh	Change old beans with fresh roasted or pre-ground. Ground
		espresso should not be kept for longer than a week.
	Filter holes are blocked	Use the fine pin on the cleaning tool to clear the holes.
		Refer to ‘Cleaning The Filters’, page 54.
Machine is making pulsing/pumping	The machine is carrying out the normal	No action require as this is the normal operation of the
sound while extracting espresso or	operation of the 15 bar pump	machine.
steaming milk
Espresso runs out around the edge of	Filter holder is not inserted in the group	Refer to ‘Inserting The Portafilter’, page 38.
the filter holder	head properly
	There are espresso grounds around the	Clean any excess ground espresso from the rim of the filter
	filter rim	holder to ensure a proper fit into the brew head.
	Too much ground espresso in the filter	Refer to ‘Adjusting the Grind Amount’, page 35.
	Ground espresso has been tamped too firmly	Refer to ‘Tamping The Ground Espresso’, page 37.
	Incorrect filter for amount of ground coffee	Ensure you use the small filter for 1 cup of espresso and the
	used	larger filter for 2 cups of espresso.
Espresso extracts as drops from the	The water tank is empty or low	Refer to step 1 – ‘Filling The Water Tank’, page 34.
portafilter
	Espresso grind is too fine	Ensure you use a suitable espresso grind. Refer to
		‘Adjusting the Grind Size’ on page 35.
	Machine is blocked by mineral deposits	Decalcify the machine. Refer to ‘Decalcifying’, page 51

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