Maintenance & Service Guide

Presario 1800 Series

Models: 1825 and 1800T

Home Page Notice Preface Product Description Troubleshooting

Illustrated Parts Catalog Removal & Replacement Procedures Specifications

Pin Assignments Battery Pack Operations

Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:

Audio

Memory

Battery

PC Card

DVD or CD drive

Power

Diskette or LS120 Drive

Printer

Display

TouchPad

Hard drive

Keyboard/Numeric keypad

Hardware Installation

 

Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.

WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.

Before Replacing Parts

Verify that cables are connected properly to the suspected defective parts.

Run Computer Setup after connecting external devices.

Verify that all required device drivers are installed.

Verify that all required changes have been made to the CONFIG.SYS file.

Verify that all required changes have been made to the AUTOEXEC.BAT file.

Verify that all printer drivers have been installed for each application.

Top of Page

Return to Troubleshooting

Page 29
Image 29
Compaq 1800T, 1825 specifications Troubleshooting Without Diagnostics, Before Replacing Parts