Maintenance & Service Guide

Presario 1800 Series

Models: 1825 and 1800T

Home Page Notice Preface Product Description

Troubleshooting

Illustrated Parts Catalog Removal & Replacement Procedures

Specifications

Pin Assignments Battery Pack Operations

Contacting Compaq Support

Obtain the following information before contacting Compaq Reseller Support:

Product name

Product serial number

Purchase date

Conditions under which the problem occurred

Any error messages that have occurred

Hardware configuration

Type of printer connected

Hardware/software being used

Printed result of Computer Checkup (TEST)

Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible

Shipping Preparation

To ship the computer, complete the following steps:

1.Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.

2.Turn off the computer and external devices.

3.Disconnect the external devices from their power sources, then from the computer.

IMPORTANT: Ensure that there is no diskette in the diskette drive and that there are no PC Cards in the PC slots.

4.Close the display and all exterior doors of the computer.

5.Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.

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Compaq 1800T, 1825 specifications Contacting Compaq Support, Shipping Preparation