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Troubleshooting SFM
Troubleshooting Instance Providers
Troubleshooting Instance Providers
This section describes techniques for troubleshooting instance providers, such as the CPU Instance Provider, Memory Instance Provider, Filter Metadata (FMD) Provider, and Environmental Providers.
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| Problem |
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| The serial number and part number property of memory modules, or bulk |
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| power supplies are not available. |
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| Cause |
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| Either or both of the following can be the cause of this problem: |
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| • These properties are not supported on the system. |
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| • The provider is not configured properly. |
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| Solution |
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| Complete the following steps to check whether the part number and |
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| serial number are supported on the given system, and whether the |
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| provider is configured properly: |
Step | 1. | Enter the following command at the |
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| # mstm |
Step | 2. | Select System in the product list. |
Step | 3. Click Tools | |
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| If the name of the property is displayed in the output, the property is |
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| supported. |
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NOTE |
| Not all properties are supported on every supported system. |
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| Problem |
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| |
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| Requests for instances do not return any value. |
Chapter 5 | 109 |