Troubleshooting SFM

Troubleshooting Indication Providers

Troubleshooting Indication Providers

This section describes the techniques for troubleshooting the EMS Wrapper Provider.

Problem

Indications corresponding to events generated by the Event Monitoring Service (EMS) monitors, are not logged in the Events List.

Cause 1

CIMOM is not running.

Solution

Enter the following command at the HP-UX prompt:

#ps -eaf grep cimserver

If the name cimserver is displayed in the output, the CIMOM is running properly. If cimserver is not displayed in the output, stop the CIMOM by entering the following command at the HP-UX prompt:

#cimserver -s

To restart the CIMOM, enter the following command at the HP-UX prompt:

#cimserver

Cause 2

The provider module is not registered.

Solution

To check whether the provider module is registered, and to check its status, enter the following command at the HP-UX prompt:

# cimprovider -l -s

MODULE

STATUS

SFMProviderModule

OK

HPUX_ControlProviderModule

OK

ErrorMetadataProviderModule

OK

EMArchiveConsumerModule

OK

FMDModule

OK

Chapter 5

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