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FARGO Electronics, Inc.

Section 2: General Troubleshooting

The purpose of this section is to provide the User with specific procedures relating to the LCD/SmartGuard Messages, Communication Errors, Card Feeding Errors, Print Process Errors, Card Jam Errors, Ribbon Errors, Encoding Errors, Diagnosing Image Problem, Running the Self-Test, and Interfacing Information for the Persona C25 Card Printer.

Safety Messages (review carefully)

Symbol

Critical Instructions for Safety purposes

 

 

 

 

Danger:

Failure to follow these installation guidelines can result in death or

 

 

 

serious injury.

 

 

 

 

 

 

Information that raises potential safety issues is indicated by a warning

 

 

 

symbol (as shown to the below).

 

 

 

To prevent personal injury, refer to the following safety messages

 

 

 

before performing an operation preceded by this symbol.

 

 

 

To prevent personal injury, always remove the power cord prior to

 

 

 

performing repair procedures, unless otherwise specified.

 

 

 

To prevent personal injury, make sure only qualified personnel

 

 

 

perform these procedures.

 

 

Caution:

This device is electrostatically sensitive. It may be damaged if

 

 

 

exposed to static electricity discharges.

 

 

 

 

 

 

Information that raises potential electrostatic safety issues is indicated

 

 

 

by a warning symbol (as shown to the below).

 

 

 

 

 

 

To prevent equipment or media damage, refer to the following

 

 

 

safety messages before performing an operation preceded by this

 

 

 

symbol.

 

 

 

To prevent equipment or media damage, observe all established

 

 

 

Electrostatic Discharge (ESD) procedures while handling cables in

 

 

 

or near the Circuit Board and Printhead Assemblies.

 

 

 

To prevent equipment or media damage, always wear an

 

 

 

appropriate personal grounding device (e.g., a high quality wrist

 

 

 

strap grounded to avoid potential damage).

 

 

 

To prevent equipment or media damage, always remove the

 

 

 

Ribbon and Cards from the Printer before making any repairs,

 

 

 

unless otherwise specified.

 

 

 

To prevent equipment or media damage, take jewelry off of

 

 

 

fingers and hands, as well as thoroughly clean hands to remove oil

 

 

 

and debris before working on the Printer.

 

 

 

 

PersonaC25 Card Printer User Guide (Rev. 4.0)

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FARGO electronic S000256 manual General Troubleshooting