Troubleshooting

329

Solving scanner problems

Cannot scan from a computer

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 3.

Go to step 2.

 

Make sure the printer is turned on and that Ready appears on the printer

 

 

 

display before scanning a job.

 

 

 

Does Ready appear before scanning the job?

 

 

 

 

 

 

 

Step 2

Clear the error

Go to step 3.

 

Turn off the printer, then wait for about 10 seconds, and then turn the

message.

 

 

printer back on.

 

 

 

Is there an error message on the printer display?

 

 

 

 

 

 

 

Step 3

Contact customer

Tighten the cable

 

Check the cable connections between the printer and the print server to

support.

connections.

 

make sure they are secure.

 

 

 

For more information, see the setup documentation that came with

 

 

 

the printer.

 

 

 

Are the cable connections between the printer and the print server

 

 

 

secure?

 

 

 

 

 

 

Partial document or photo scans

Action

Yes

No

 

 

 

Check the placement of the document or photo.

Contact customer

Load the document or

Make sure the document or photo is loaded facedown on the scanner

support.

photo facedown on the

glass in the upper left corner.

 

scanner glass in the

 

 

upper left corner.

Is the document or photo loaded correctly?

 

 

 

 

 

Poor scanned image quality

 

Action

Yes

No

 

 

 

 

 

Step 1

Clear the error

Go to step 2.

 

Check if an error message appears on the display.

message.

 

 

Is there an error message on the printer display?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Increase the scan

 

Check the quality of the original document.

 

resolution settings for a

 

 

 

higherquality output.

 

Is the quality of the original document satisfactory?

 

 

 

 

 

 

Page 329
Image 329
Lexmark 036 Solving scanner problems, Cannot scan from a computer, Partial document or photo scans, Troubleshooting 329

236, 036, 436 specifications

The Lexmark 436 is a versatile multifunction printer designed to cater to the needs of small to medium-sized businesses, offering an efficient solution for printing, scanning, copying, and faxing. This device stands out with its robust build, compact form factor, and a range of features that enhance productivity and ease of use.

One of the main features of the Lexmark 436 is its impressive print speed, which can reach up to 35 pages per minute. This efficiency is ideal for business environments where time is of the essence. The printer produces high-quality monochrome prints with a resolution of up to 1200 x 1200 dpi, ensuring that text and graphics are sharp and clear.

Equipped with advanced scanning capabilities, the Lexmark 436 allows for vibrant color scans as well as crisp black-and-white scans, making it a reliable choice for digitizing documents. The scanner has an optical resolution that supports detailed images, and it can scan in various formats, including searchable PDF, JPEG, and TIFF, which facilitates easy archiving and sharing of files.

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Another important characteristic is the Lexmark's intuitive 4.3-inch color touchscreen interface. This user-friendly display simplifies task management and navigation, enabling users to access functions quickly and customize settings according to their preferences.

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