Contacting customer support, Troubleshooting 334

Troubleshooting			334

	Action	Yes	No
	Step 3	Go to step 4.	Contact your system
	Check if the network connection is working.		support person.
	Is the network connection working?

	Step 4	Go to step 5.	Tighten the cable
	Make sure the cable connections to the printer and print server are secure.		connection.
	For more information, see the setup documentation that came with
	the printer.
	Are the cable connections to the printer and print server secure?

	Step 5	Go to step 6.	Contact your system
	Temporarily disable the Web proxy servers.		support person.
	Note: Proxy servers may block or restrict you from accessing certain
	Web sites including the Embedded Web Server.
	Are the Web proxy servers disabled?

	Step 6	The problem is solved.	Contact customer
	Access the Embedded Web Server again by typing the correct IP address		support.
	in the address field.
	Did the Embedded Web Server open?

Contacting customer support

When you contact customer support, you will need to be able to describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:

Tech Library	You can browse our library of manuals, support documentation, drivers, and other downloads to help you
	solve common problems.

E-mail	You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
	and provide you with information to solve your problem.

Live chat	You can chat directly with a service representative. They can work with you to solve your printer problem or
	provide assistance through Assisted Service where the service representative can remotely connect to your
	computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
	you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit http://support.lexmark.com.

236, 036, 436 specifications

The Lexmark 436 is a versatile multifunction printer designed to cater to the needs of small to medium-sized businesses, offering an efficient solution for printing, scanning, copying, and faxing. This device stands out with its robust build, compact form factor, and a range of features that enhance productivity and ease of use.

One of the main features of the Lexmark 436 is its impressive print speed, which can reach up to 35 pages per minute. This efficiency is ideal for business environments where time is of the essence. The printer produces high-quality monochrome prints with a resolution of up to 1200 x 1200 dpi, ensuring that text and graphics are sharp and clear.

Equipped with advanced scanning capabilities, the Lexmark 436 allows for vibrant color scans as well as crisp black-and-white scans, making it a reliable choice for digitizing documents. The scanner has an optical resolution that supports detailed images, and it can scan in various formats, including searchable PDF, JPEG, and TIFF, which facilitates easy archiving and sharing of files.

The Lexmark 436 incorporates advanced connectivity options, including USB, Ethernet, and wireless capabilities, making it easy to integrate into any office network. The printer supports mobile printing technologies such as Apple AirPrint and Google Cloud Print, allowing users to send documents directly from their smartphones or tablets, which enhances convenience and flexibility.

Another important characteristic is the Lexmark's intuitive 4.3-inch color touchscreen interface. This user-friendly display simplifies task management and navigation, enabling users to access functions quickly and customize settings according to their preferences.

In terms of security, the Lexmark 436 includes features such as secure printing and data encryption, ensuring that sensitive information remains protected. This aspect is crucial for businesses that handle confidential documents and need to comply with various regulatory standards.

Moreover, the Lexmark 436 is built with sustainability in mind. It has energy-saving modes and delivers impressive yields with its high-capacity toner cartridges, reducing waste and overall operational costs. With its combination of speed, quality, and advanced features, the Lexmark 436 is a powerful solution for businesses looking to streamline their document handling processes and enhance productivity.

Lexmark 236, 436 Contacting customer support, Troubleshooting 334, Tech Library, Mail, Live chat

Models: 236 036 436

Troubleshooting

334

Action

Step 3

Step 4

Step 5

Step 6

Contacting customer support

Tech Library

E-mail

Live chat

236, 036, 436 specifications