Troubleshooting

 

312

 

 

 

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aClean the charger and the printhead lens.

bResend the print job.

Do repeating defects still appear on prints?

Step 2

Go to step 3.

The problem is solved.

aReplace the photoconductor unit if the distance between the defects is equal to 95.8 mm (3.77 in.).

bResend the print job.

Do repeating defects still appear on prints?

 

 

Step 3

Contact customer

The problem is solved.

a Replace the 300K maintenance kit if the distance between the defects

support.

 

is equal to either of the following:

 

 

62.65 mm (2.47 in.)

 

 

75.85 mm (2.99 in.)

 

 

b Resend the print job.

 

 

Do repeating defects still appear on prints?

 

 

Shadow images appear on prints

ABCD ABCD ABCD ABCD

Leading edge

 

 

Trailing edge

 

 

 

 

 

 

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Load paper with the

 

Load paper with the correct paper type and weight in the tray.

 

correct paper type and

 

 

 

 

 

weight in the tray.

 

Is paper with the correct paper type and weight loaded in the tray?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Change the paper

 

From the control panel, set the paper type and weight in the Paper menu

 

loaded in the tray to

 

to match the paper loaded in the tray.

 

match the paper type

 

 

 

 

 

and weight specified in

 

Is the tray set to the type and weight of the paper loaded?

 

the tray settings.

 

 

 

 

 

 

 

 

 

Page 312
Image 312
Lexmark 436, 236, 036 manual Shadow images appear on prints, Troubleshooting 312

236, 036, 436 specifications

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