Lexmark 236, 436, 036 manual Solving fax problems, Caller ID is not shown

Troubleshooting		322
Action	Yes	No
Step 8	Go to step 9.	The problem is solved.
Check for missing or faded text on prints.

aFrom the Copy screen, navigate to: Advanced Options > Advanced Imaging

bAdjust the settings:

•Sharpness—Increase the current setting.

•Contrast—Increase the current setting.

cResend the copy job.

Do prints have missing or faded text?
Step 9	Contact customer	The problem is solved.
Check for washed‑out or overexposed output.	support.

aFrom the Copy screen, navigate to: Advanced Options > Advanced Imaging

bAdjust the settings of the following:

•Background Removal—Reduce the current setting.

•Shadow Detail—Reduce the current setting.

cResend the copy job.

Do pages show washed‑out or overexposed prints?

Solving fax problems

Caller ID is not shown

Action	Yes	No
Contact your telephone company to check if your telephone line is	The problem is solved.	Contact customer
subscribed to the caller ID service.		support.
Notes:

•If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2).

•The availability of these settings in the Fax menu depends on whether your country or region supports multiple caller ID patterns.

•Contact your telephone company to determine which pattern or switch setting to use.

Does the caller ID appear?