Troubleshooting

296

Incorrect characters print

 

Action

Yes

No

 

 

 

 

 

Step 1

Deactivate Hex Trace

Go to step 2.

 

Make sure that the printer is not in Hex Trace mode.

mode.

 

 

Note: If Ready Hex appears on the display, then turn off the printer,

 

 

 

and then turn it back on to deactivate Hex Trace mode.

 

 

 

Is the printer in Hex Trace mode?

 

 

 

 

 

 

 

Step 2

Contact customer

The problem is solved.

 

a From the control panel, select Standard Network or Network [x], and

support.

 

 

then set PCL SmartSwitch or PS SmartSwitch to On.

 

 

 

b Resend the print job.

 

 

 

Do incorrect characters print?

 

 

 

 

 

 

Job prints from the wrong tray or on the wrong paper

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

a

Check if you are printing on paper that is supported by the tray.

 

 

b

Resend the print job.

 

 

Did the job print from the correct tray or on the correct paper?

Step 2

The problem is solved. Go to step 3.

aFrom the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

Step 3

The problem is solved. Go to step 4.

aDepending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

 

Step 4

The problem is solved. Contact customer

a

Check if the trays are not linked.

support.

b

Resend the print job.

 

Did the job print from the correct tray or on the correct paper?

Page 296
Image 296
Lexmark 036, 436, 236 Incorrect characters print, Job prints from the wrong tray or on the wrong paper, Troubleshooting 296

236, 036, 436 specifications

The Lexmark 436 is a versatile multifunction printer designed to cater to the needs of small to medium-sized businesses, offering an efficient solution for printing, scanning, copying, and faxing. This device stands out with its robust build, compact form factor, and a range of features that enhance productivity and ease of use.

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