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Resolving the Wrong Ribbon error (being displayed incorrectly) (continued)
Step | Procedure | |
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2 | Determine if the Ribbon ID Sensor (820593) is working properly. | |
| a. | Unplug the Printer. |
| b. | On the back of DIP switches in the corner of the main board, flip |
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| switches 3 and 4. |
| c. | With the top covers closed, apply power to the Printer while holding |
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| down the Pause/Resume button. |
| d. | Once the LCD screen displays RUNNING SELF TEST #12, release the |
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| Pause/Resume button. |
| e. | Open up the top Print cover. |
| f. | Slowly rotate the supply side of the ribbon. |
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| • As the spool is rolling, the Printer should emit a beep every time a |
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| metal pin from the ribbon ID core passes the Sensor. |
| g. | Replace the Ribbon ID Sensor: |
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| • If the Printer responds by emitting no beeps. |
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| OR |
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| • If one long set of beeps is emitted regardless of the ribbons position. |
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Resolving the Ribbon Low error message
Symptoms: The Printer beeps just before each ribbon panel is printed.
Step Procedure
1Determine if the ribbon is running low. (Note: This indicates the print ribbon is running low and that it will soon run out.)
a. Print until the ribbon is gone, and replace the ribbon when necessary.
Persona→ C25 Card Printer User Guide (Rev. 4.0) | 42 |
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