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Communications Errors
Resolving the Communication Errors
Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response from Printer, no job printed, “paper out” error.
Step | Procedure | |
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1 | Confirm that the system meets the minimum requirements, as shown here: | |
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| • | Windows 95/98/ME/NT/2000/XP Pentium™ class 133 MHz computer with |
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| 32 MB of RAM or higher |
| • | 200 MB free hard disk space or higher |
| • | ECP Parallel Port with DMA access |
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2 | Confirm the correct installation of the Printer Driver. | |
| a. | Close the software program and check the Printer Driver. |
| b. | Reboot the computer. |
| c. | Make sure the Printer Driver is installed correctly. (Note: Especially if an |
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| obsolete Driver was recently removed.) |
| d. | Be sure the correct setup options within the Printer Driver are selected. |
| e. | Confirm that the Driver is current by checking at: www.fargo.com |
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3 | Verify the use of an adequate data cable. | |
| a. | Use a |
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| (Note: Data transmission failure can be attributed to a long or faulty |
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| parallel cable.) |
| b. | Use an |
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| from computers, monitors, and other equipment that may broadcast Radio |
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| frequency interference (RFI). |
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| Continued on the next page |
Persona→ C25 Card Printer User Guide (Rev. 4.0) | 30 |
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