FARGO Electronics, Inc
Persona→ C25 Card Printer User Guide Rev
Part Number S000256
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Number
Revision Control
Date
Document Title
Description
How to use the guide
Refer to Section 5 Printer Setup as needed
Manual
Safety Messages review carefully
Section 2 General Troubleshooting
Table of Contents
How to use the guide
Section 1 Specifications
Section 3 Printer Adjustments
Section 5 Printer Setup
Section 4 Cleaning
Glossary of Terms Index
Section 6 FARGO Technical Support
Regulatory Compliances
Section 1 Specifications
Agency Listings
Technical Specifications
Continued on the next page
Term
Technical Specifications continued
Description
Functional Specifications
Continued on the next page
Printer Components Top Cover to Power Port
Component
Description
Description
Printer Components Top Cover to Power Port continued
On / Cancel
Component
Component
Printer Components Top Cover to Power Port continued
Description
Printer Components Centronics-Type Parallel Interface
Printer Components Print Ribbons
Type
Printer Components Resin-Only Print Ribbons
Description
Type
Printer Components Dye-Sublimation-Only Print Ribbons
Description
Type
Printer Components Dye-Sublimation/Resin Ribbons
Description
Type
Printer Components Blank Cards
Description
Safety Messages review carefully
Section 2 General Troubleshooting
Reviewing the Top Line LCD Messages
LCD and SmartGuard Messages
Cause
Reviewing the Top Line LCD Messages continued
Solution
Message
Cause
Solution
Reviewing the Top Line LCD Messages continued
Message
Cause
Solution
Reviewing the Top Line LCD Messages continued
Message
Cause
Solution
Reviewing the Top Line LCD Messages continued
Message
Cause
Reviewing the Bottom Line LCD Error / Status Messages
Solution
Message
Cause
Reviewing the BOTH Line LCD Error / Status Messages continued
Solution
Message
Resolving the Communication Errors
Communications Errors
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Step Procedure
Resolving the Communication Errors continued
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Resolving the Communication Errors continued
See the previous procedure
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7 Determine whether there is adequate or inadequate hard drive space
Resolving the Communication Errors continued
Resolving the Card Feeding Errors
Card Feeding Errors
Procedure
Resolving the Card Feeding Errors continued
Step
Persona→ C25 Card Printer User Guide Rev
Graphic Graphic
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Procedure
Resolving the Flipper Jam error message
Step
Resolving the Card Jam Print Error Message
Card Jam Errors
Resolving the Card Jam Flip Error Message
Resolving the Card Jam Mag Error / Smart Error Message
Procedure
Resolving the Skipping Ribbon Panel problem
Print Process Errors
Ribbon Errors
Resolving the Headlift error message
Resolving the Wrong Ribbon error being displayed incorrectly
Resolving the Ribbon Low error message
Step
Resolving the Ribbon Breaking problem
Resolving the Printer cannot read Encoded Data problem
Encoding Errors
Magnetic Offset Adjustment
Resolving the Mag Verify error message
b. Go to the File menu and select Page Setup
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Persona→ C25 Card Printer User Guide Rev
Resolving the Pixel Failure problem
Diagnosing Image Problem
Resolving the Card Surface Debris problem
Resolving the incorrect Image Darkness problem
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Resolving the Ribbon Wrinkle problem
Step Procedure
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Step Procedure
Resolving the excessive Resin Printing problem
Resolving the incomplete Resin Printing problem
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Resolving the Image Placement problem
Procedure
Step
Step Procedure
Resolving the Image Placement problem continued
Continued on the next page
Persona→ C25 Card Printer User Guide Rev
Resolving the Image Placement problem continued
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Resolving the poor Image Quality problem
Running the Standard Self Test Print
Diagnostics and Calibration
Reviewing the Standard Self Test Print
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Reviewing the 15 Shade Self Test Reviewing the Standard Self test
v1.0.1
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DB36P
Interfacing Information
Reviewing the Pin Assignments
WIRE DIAGRAM
Continued on the next page
Reviewing the Centronics Parallel Pin Assignments
Direction
Description
Reviewing the Centronics Parallel Pin Assignments continued
Signal
Pin No
Persona→ C25 Card Printer User Guide Rev
Reviewing the Printer Timing Diagram
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Tstr
Reviewing the Printer Timing
Safety Messages review carefully
Section 3 Printer Adjustments
Reviewing the RP1 Potentiometer location Printhead Darkness RP1 Pot
Dye-Sub and Resin Intensity Adjustments
Adjusting the Dye-Sub and Resin Intensity Level
Reviewing the Self Test Output Samples RPI Potentiometer
Adjusting the Card Offset for the Print Station
Card Offset Adjustments
Adjusting the RP3 Card Offset Location
Adjusting the RP3 to center print the Card
Reviewing the RP5 Location Main Circuit Board Layout
Magnetic Intensity Adjustment magnetic encoding installed
PN #
ADJUST
Calibrating the RP5 Potentiometer
Magnetic Offset Adjustment
Using the Magnetic Offset RP7 Potentiometer location
Determining the Magnetic Card Offset process description
Using the RP7 Offset Mag Potentiometer
Card Feed Roller
Encoding Modul
Reviewing the Encoding Module Display A
Flipper CardTable Feed Path
MagneticHea
Reviewing the Encoding Module Display B
Flipper
CardTable Feed Path Card Feed Roller
Magnetically Encoded
Reviewing the Data being encoded to the Magnetic Stripe of Card
0.293 inchesnul characters Start Sentinel Position MagneticHead
3Stationary MagneticTracks Direction of Card Travel whilebeing
Calibrating the Color Ribbon Sensor
Sensor Calibration
Continued on the next page
LED portion of Ribbon Sensor
Calibrating the Color Ribbon Sensor continued
Persona→ C25 Card Printer User Guide Rev
Using the C25 Card Printer Advanced Document Settings
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Selecting the Card Size
Determining Paper/Output
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Determining the number of Copies
Use this function to indicate copies required
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Selecting the Default Graphic Resolution
This is a default selection
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Persona→ C25 Card Printer User Guide Rev
Using the Device Options
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Procedure
Selecting from the Ribbon Type options
Step
Persona→ C25 Card Printer User Guide Rev
Selecting from the Ribbon Type options continued
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Selecting from the Color Matching options
Persona→ C25 Card Printer User Guide Rev
Selecting from the Color Matching options continued
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Persona→ C25 Card Printer User Guide Rev
Using the Picture Controls
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Persona→ C25 Card Printer User Guide Rev
Controlling the Dye-Sub Intensity YMCB
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Controlling the Resin Heat
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Using the default Dither Mode
This is a default selection
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Selecting the K Panel Graphics Mode option
Selecting the Split Ribbon Print option
Persona→ C25 Card Printer User Guide Rev
Selecting the Split Ribbon Print option continued
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Selecting the Print Back Side Only option
Use this option to automatically print on the backside of a card
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Selecting the Print Edge-to-Edge option
Use this option for Edge-to-Edge type printing
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Description
Selecting the Rotate 180 Degrees option
Selecting the Pause for Low Ribbon option
Persona→ C25 Card Printer User Guide Rev
Selecting the Pause for Low Ribbon option continued
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Selecting the Overlay option
Persona→ C25 Card Printer User Guide Rev
Selecting the Overlay option continued
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Selecting the SmartShield option
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Selecting the SmartShield option continued
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Continued on the next page
Using the Magnetic Encoding Options
Using the Coercivity option
Using the Magnetic Encoding Mode option
Selecting the Magnetic Track Options
Selecting the Track Bit Density option
Selecting the Track LRC Generation option
Selecting the Track Character Size option
Selecting the Track Character Parity option
Selecting the Track Character ASCII Offset option
Selecting the Shift Data Left option
Reviewing the Enable MLE Support checkbox
Selecting the Verify Magnetic Encoding option
0.223 0.353 TRACK1 0.130 TRACK2 0.140 TRACK3
Reviewing ISO Track Locations
Entering Track Information
Sending Track Information
Reviewing the Track Data Note
Reviewing Tracks 1, 2, and 3 in Table format
Persona→ C25 Card Printer User Guide Rev
Reviewing the ASCII Code and Character Table
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Persona→ C25 Card Printer User Guide Rev
Selecting the Custom Non-Printable Area
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Persona→ C25 Card Printer User Guide Rev
Using the Non-Printable Area Setup window
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Persona→ C25 Card Printer User Guide Rev
Selecting the Smart Encode Mode option
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Selecting the Disable Printing option
Selecting the Buffer Single Card option
Persona→ C25 Card Printer User Guide Rev
Selecting the Calibration window
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Using the Image Placement controls
Using Image Placement controls continued
Continued on the next page
Using the Sensor Calibration
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Selecting the Self Test button
Use this option to send a Self Test page to the Printer
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Safety Messages review carefully
Section 4 Cleaning
Cleaning the Printhead
Steps Procedures
Cleaning the Printer’s Exterior
Cleaning the Printer’s Interior
Procedures
Card Feed Rollers
Cleaning the Card Feed Rollers
Continued on the next page
Procedure
Cleaning the Card Feed Rollers continued
Step
Maintaining the Cleaning Rollers
Cleaning the Drive Rollers
Continued on the next page
Maintaining the Cleaning Rollers continued
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Persona→ C25 Card Printer User Guide Rev
Cleaning the Platen Rollers
Cleaning the Magnetic Encoder
About Moisture Condensation
Section 5 Printer Setup
Unpacking and Packing the Printer
Choosing a good location
Packing the Persona C25 Card Printer
Applying Power
Applying Power continued
Loading Cards into the Printer
Loading Cards into the Printer continued
Connecting the Printer to your Computer
Using your Card Printer
Connecting the Printer to your Computer continued
Installing the Windows Printer Driver
Installing Printer Driver Updates
Installing the Printer Driver From the Software Installation CD
Downloading
Installing
Installing the 32-Bit Print Spooler for Windows 95/98
Installing the 32-Bit Print Spooler for Windows 95/98 continued
Windows 95/98
Setting up the Printer Driver
Windows NT
Contacting FARGO Technical Support
Section 6 FARGO Technical Support
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Glossary of Terms
Term
Definition
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Reviewing the Glossary of Terms continued
Cache
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CR-79
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Term
Definition
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Term
Definition
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Term
Definition
Flash Memory
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Term
Definition
IEEE 1284 Institute
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Term
Definition
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Term
Definition
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Term
Definition
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Term
Definition
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Term
Definition
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Term
Definition
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Term
Definition
Software
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Term
Definition
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Term
Definition
Term
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Definition
Index
Page
Page
Portrait, Landscape, or Rotate 180 Degrees
Page
Y Yellow, Magenta, and Cyan