Persona→ C25 Card Printer User Guide Rev
Part Number S000256
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Revision Control
Date
Document Title
Number
How to use the guide
Refer to Section 5 Printer Setup as needed
Manual
Description
Safety Messages review carefully
Table of Contents
How to use the guide
Section 1 Specifications
Section 2 General Troubleshooting
Section 3 Printer Adjustments
Section 4 Cleaning
Section 5 Printer Setup
Section 6 FARGO Technical Support
Glossary of Terms Index
Section 1 Specifications
Regulatory Compliances
Continued on the next page
Technical Specifications
Agency Listings
Description
Technical Specifications continued
Term
Functional Specifications
Printer Components Top Cover to Power Port
Component
Description
Continued on the next page
Printer Components Top Cover to Power Port continued
On / Cancel
Component
Description
Description
Printer Components Top Cover to Power Port continued
Component
Printer Components Centronics-Type Parallel Interface
Printer Components Print Ribbons
Description
Printer Components Resin-Only Print Ribbons
Type
Description
Printer Components Dye-Sublimation-Only Print Ribbons
Type
Description
Printer Components Dye-Sublimation/Resin Ribbons
Type
Description
Printer Components Blank Cards
Type
Section 2 General Troubleshooting
Safety Messages review carefully
LCD and SmartGuard Messages
Reviewing the Top Line LCD Messages
Reviewing the Top Line LCD Messages continued
Solution
Message
Cause
Solution
Reviewing the Top Line LCD Messages continued
Message
Cause
Solution
Reviewing the Top Line LCD Messages continued
Message
Cause
Solution
Reviewing the Top Line LCD Messages continued
Message
Cause
Reviewing the Bottom Line LCD Error / Status Messages
Solution
Message
Cause
Reviewing the BOTH Line LCD Error / Status Messages continued
Solution
Message
Cause
Continued on the next page
Communications Errors
Resolving the Communication Errors
Continued on the next page
Resolving the Communication Errors continued
Step Procedure
Resolving the Communication Errors continued
See the previous procedure
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Resolving the Communication Errors continued
7 Determine whether there is adequate or inadequate hard drive space
Card Feeding Errors
Resolving the Card Feeding Errors
Step
Resolving the Card Feeding Errors continued
Procedure
Graphic Graphic
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Persona→ C25 Card Printer User Guide Rev
Step
Resolving the Flipper Jam error message
Procedure
Card Jam Errors
Resolving the Card Jam Print Error Message
Procedure
Resolving the Card Jam Mag Error / Smart Error Message
Resolving the Card Jam Flip Error Message
Print Process Errors
Ribbon Errors
Resolving the Headlift error message
Resolving the Skipping Ribbon Panel problem
Resolving the Wrong Ribbon error being displayed incorrectly
Resolving the Ribbon Low error message
Resolving the Ribbon Breaking problem
Step
Encoding Errors
Magnetic Offset Adjustment
Resolving the Mag Verify error message
Resolving the Printer cannot read Encoded Data problem
b. Go to the File menu and select Page Setup
Persona→ C25 Card Printer User Guide Rev
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Diagnosing Image Problem
Resolving the Pixel Failure problem
Resolving the Card Surface Debris problem
Resolving the incorrect Image Darkness problem
Resolving the Ribbon Wrinkle problem
Step Procedure
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Resolving the excessive Resin Printing problem
Step Procedure
Resolving the incomplete Resin Printing problem
Resolving the Image Placement problem
Procedure
Step
Continued on the next page
Continued on the next page
Resolving the Image Placement problem continued
Step Procedure
Resolving the Image Placement problem continued
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Persona→ C25 Card Printer User Guide Rev
Resolving the poor Image Quality problem
Reviewing the Standard Self Test Print
Diagnostics and Calibration
Running the Standard Self Test Print
Reviewing the 15 Shade Self Test Reviewing the Standard Self test
v1.0.1
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Interfacing Information
Reviewing the Pin Assignments
WIRE DIAGRAM
DB36P
Direction
Reviewing the Centronics Parallel Pin Assignments
Continued on the next page
Reviewing the Centronics Parallel Pin Assignments continued
Signal
Pin No
Description
Reviewing the Printer Timing Diagram
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Persona→ C25 Card Printer User Guide Rev
Reviewing the Printer Timing
Tstr
Section 3 Printer Adjustments
Safety Messages review carefully
Dye-Sub and Resin Intensity Adjustments
Reviewing the RP1 Potentiometer location Printhead Darkness RP1 Pot
Adjusting the Dye-Sub and Resin Intensity Level
Reviewing the Self Test Output Samples RPI Potentiometer
Adjusting the RP3 Card Offset Location
Card Offset Adjustments
Adjusting the Card Offset for the Print Station
Adjusting the RP3 to center print the Card
PN #
Magnetic Intensity Adjustment magnetic encoding installed
Reviewing the RP5 Location Main Circuit Board Layout
Calibrating the RP5 Potentiometer
ADJUST
Using the Magnetic Offset RP7 Potentiometer location
Magnetic Offset Adjustment
Using the RP7 Offset Mag Potentiometer
Determining the Magnetic Card Offset process description
Encoding Modul
Reviewing the Encoding Module Display A
Flipper CardTable Feed Path
Card Feed Roller
Reviewing the Encoding Module Display B
Flipper
CardTable Feed Path Card Feed Roller
MagneticHea
Reviewing the Data being encoded to the Magnetic Stripe of Card
0.293 inchesnul characters Start Sentinel Position MagneticHead
3Stationary MagneticTracks Direction of Card Travel whilebeing
Magnetically Encoded
Continued on the next page
Sensor Calibration
Calibrating the Color Ribbon Sensor
Calibrating the Color Ribbon Sensor continued
LED portion of Ribbon Sensor
Using the C25 Card Printer Advanced Document Settings
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Persona→ C25 Card Printer User Guide Rev
Determining Paper/Output
Selecting the Card Size
Determining the number of Copies
Use this function to indicate copies required
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Selecting the Default Graphic Resolution
This is a default selection
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Using the Device Options
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Persona→ C25 Card Printer User Guide Rev
Step
Selecting from the Ribbon Type options
Procedure
Selecting from the Ribbon Type options continued
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Persona→ C25 Card Printer User Guide Rev
Selecting from the Color Matching options
Selecting from the Color Matching options continued
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Persona→ C25 Card Printer User Guide Rev
Using the Picture Controls
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Persona→ C25 Card Printer User Guide Rev
Controlling the Dye-Sub Intensity YMCB
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Persona→ C25 Card Printer User Guide Rev
Controlling the Resin Heat
Using the default Dither Mode
This is a default selection
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Selecting the K Panel Graphics Mode option
Selecting the Split Ribbon Print option
Selecting the Split Ribbon Print option continued
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Persona→ C25 Card Printer User Guide Rev
Selecting the Print Back Side Only option
Use this option to automatically print on the backside of a card
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Selecting the Print Edge-to-Edge option
Use this option for Edge-to-Edge type printing
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Selecting the Rotate 180 Degrees option
Description
Selecting the Pause for Low Ribbon option
Selecting the Pause for Low Ribbon option continued
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Persona→ C25 Card Printer User Guide Rev
Selecting the Overlay option
Selecting the Overlay option continued
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Persona→ C25 Card Printer User Guide Rev
Selecting the SmartShield option
Selecting the SmartShield option continued
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Persona→ C25 Card Printer User Guide Rev
Using the Magnetic Encoding Options
Continued on the next page
Using the Coercivity option
Using the Magnetic Encoding Mode option
Selecting the Magnetic Track Options
Selecting the Track Bit Density option
Selecting the Track LRC Generation option
Selecting the Track Character Size option
Selecting the Track Character Parity option
Selecting the Track Character ASCII Offset option
Selecting the Shift Data Left option
Reviewing the Enable MLE Support checkbox
Selecting the Verify Magnetic Encoding option
Reviewing ISO Track Locations
0.223 0.353 TRACK1 0.130 TRACK2 0.140 TRACK3
Sending Track Information
Entering Track Information
Reviewing Tracks 1, 2, and 3 in Table format
Reviewing the Track Data Note
Reviewing the ASCII Code and Character Table
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Persona→ C25 Card Printer User Guide Rev
Selecting the Custom Non-Printable Area
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Persona→ C25 Card Printer User Guide Rev
Using the Non-Printable Area Setup window
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Persona→ C25 Card Printer User Guide Rev
Selecting the Smart Encode Mode option
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Persona→ C25 Card Printer User Guide Rev
Selecting the Disable Printing option
Selecting the Buffer Single Card option
Selecting the Calibration window
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Persona→ C25 Card Printer User Guide Rev
Using the Image Placement controls
Using Image Placement controls continued
Using the Sensor Calibration
Continued on the next page
Selecting the Self Test button
Use this option to send a Self Test page to the Printer
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Section 4 Cleaning
Safety Messages review carefully
Cleaning the Printhead
Cleaning the Printer’s Exterior
Cleaning the Printer’s Interior
Procedures
Steps Procedures
Continued on the next page
Cleaning the Card Feed Rollers
Card Feed Rollers
Step
Cleaning the Card Feed Rollers continued
Procedure
Continued on the next page
Cleaning the Drive Rollers
Maintaining the Cleaning Rollers
Maintaining the Cleaning Rollers continued
Persona→ C25 Card Printer User Guide Rev
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Cleaning the Platen Rollers
Cleaning the Magnetic Encoder
Section 5 Printer Setup
Unpacking and Packing the Printer
Choosing a good location
About Moisture Condensation
Packing the Persona C25 Card Printer
Applying Power
Applying Power continued
Loading Cards into the Printer
Loading Cards into the Printer continued
Using your Card Printer
Connecting the Printer to your Computer
Connecting the Printer to your Computer continued
Installing the Windows Printer Driver
Installing the Printer Driver From the Software Installation CD
Installing Printer Driver Updates
Installing
Downloading
Installing the 32-Bit Print Spooler for Windows 95/98
Installing the 32-Bit Print Spooler for Windows 95/98 continued
Windows NT
Setting up the Printer Driver
Windows 95/98
Section 6 FARGO Technical Support
Contacting FARGO Technical Support
Glossary of Terms
Term
Definition
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Cache
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CR-79
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Term
Definition
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Term
Definition
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Term
Definition
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Flash Memory
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Term
Definition
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IEEE 1284 Institute
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Term
Definition
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Term
Definition
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Term
Definition
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Definition
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Definition
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Software
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Definition
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Definition
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Definition
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Term
Index
Page
Page
Portrait, Landscape, or Rotate 180 Degrees
Page
Y Yellow, Magenta, and Cyan