Part Number S000256
Persona→ C25 Card Printer User Guide Rev
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FARGO Electronics, Inc
Date
Revision Control
Document Title
Number
Refer to Section 5 Printer Setup as needed
How to use the guide
Manual
Description
Safety Messages review carefully
How to use the guide
Table of Contents
Section 1 Specifications
Section 2 General Troubleshooting
Section 3 Printer Adjustments
Section 5 Printer Setup
Section 4 Cleaning
Glossary of Terms Index
Section 6 FARGO Technical Support
Regulatory Compliances
Section 1 Specifications
Agency Listings
Technical Specifications
Continued on the next page
Term
Technical Specifications continued
Description
Functional Specifications
Component
Printer Components Top Cover to Power Port
Description
Continued on the next page
On / Cancel
Printer Components Top Cover to Power Port continued
Component
Description
Component
Printer Components Top Cover to Power Port continued
Description
Printer Components Centronics-Type Parallel Interface
Printer Components Print Ribbons
Type
Printer Components Resin-Only Print Ribbons
Description
Type
Printer Components Dye-Sublimation-Only Print Ribbons
Description
Type
Printer Components Dye-Sublimation/Resin Ribbons
Description
Type
Printer Components Blank Cards
Description
Safety Messages review carefully
Section 2 General Troubleshooting
Reviewing the Top Line LCD Messages
LCD and SmartGuard Messages
Solution
Reviewing the Top Line LCD Messages continued
Message
Cause
Reviewing the Top Line LCD Messages continued
Solution
Message
Cause
Reviewing the Top Line LCD Messages continued
Solution
Message
Cause
Reviewing the Top Line LCD Messages continued
Solution
Message
Cause
Solution
Reviewing the Bottom Line LCD Error / Status Messages
Message
Cause
Solution
Reviewing the BOTH Line LCD Error / Status Messages continued
Message
Cause
Resolving the Communication Errors
Communications Errors
Continued on the next page
Step Procedure
Resolving the Communication Errors continued
Continued on the next page
See the previous procedure
Resolving the Communication Errors continued
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7 Determine whether there is adequate or inadequate hard drive space
Resolving the Communication Errors continued
Resolving the Card Feeding Errors
Card Feeding Errors
Procedure
Resolving the Card Feeding Errors continued
Step
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Graphic Graphic
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Persona→ C25 Card Printer User Guide Rev
Procedure
Resolving the Flipper Jam error message
Step
Resolving the Card Jam Print Error Message
Card Jam Errors
Resolving the Card Jam Flip Error Message
Resolving the Card Jam Mag Error / Smart Error Message
Procedure
Ribbon Errors
Print Process Errors
Resolving the Headlift error message
Resolving the Skipping Ribbon Panel problem
Resolving the Wrong Ribbon error being displayed incorrectly
Resolving the Ribbon Low error message
Step
Resolving the Ribbon Breaking problem
Magnetic Offset Adjustment
Encoding Errors
Resolving the Mag Verify error message
Resolving the Printer cannot read Encoded Data problem
b. Go to the File menu and select Page Setup
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Persona→ C25 Card Printer User Guide Rev
Resolving the Pixel Failure problem
Diagnosing Image Problem
Resolving the Card Surface Debris problem
Resolving the incorrect Image Darkness problem
Step Procedure
Resolving the Ribbon Wrinkle problem
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Step Procedure
Resolving the excessive Resin Printing problem
Resolving the incomplete Resin Printing problem
Procedure
Resolving the Image Placement problem
Step
Continued on the next page
Step Procedure
Resolving the Image Placement problem continued
Continued on the next page
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Resolving the Image Placement problem continued
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Persona→ C25 Card Printer User Guide Rev
Resolving the poor Image Quality problem
Running the Standard Self Test Print
Diagnostics and Calibration
Reviewing the Standard Self Test Print
v1.0.1
Reviewing the 15 Shade Self Test Reviewing the Standard Self test
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Reviewing the Pin Assignments
Interfacing Information
WIRE DIAGRAM
DB36P
Continued on the next page
Reviewing the Centronics Parallel Pin Assignments
Direction
Signal
Reviewing the Centronics Parallel Pin Assignments continued
Pin No
Description
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Reviewing the Printer Timing Diagram
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Persona→ C25 Card Printer User Guide Rev
Tstr
Reviewing the Printer Timing
Safety Messages review carefully
Section 3 Printer Adjustments
Reviewing the RP1 Potentiometer location Printhead Darkness RP1 Pot
Dye-Sub and Resin Intensity Adjustments
Adjusting the Dye-Sub and Resin Intensity Level
Reviewing the Self Test Output Samples RPI Potentiometer
Adjusting the Card Offset for the Print Station
Card Offset Adjustments
Adjusting the RP3 Card Offset Location
Adjusting the RP3 to center print the Card
Reviewing the RP5 Location Main Circuit Board Layout
Magnetic Intensity Adjustment magnetic encoding installed
PN #
ADJUST
Calibrating the RP5 Potentiometer
Magnetic Offset Adjustment
Using the Magnetic Offset RP7 Potentiometer location
Determining the Magnetic Card Offset process description
Using the RP7 Offset Mag Potentiometer
Reviewing the Encoding Module Display A
Encoding Modul
Flipper CardTable Feed Path
Card Feed Roller
Flipper
Reviewing the Encoding Module Display B
CardTable Feed Path Card Feed Roller
MagneticHea
0.293 inchesnul characters Start Sentinel Position MagneticHead
Reviewing the Data being encoded to the Magnetic Stripe of Card
3Stationary MagneticTracks Direction of Card Travel whilebeing
Magnetically Encoded
Calibrating the Color Ribbon Sensor
Sensor Calibration
Continued on the next page
LED portion of Ribbon Sensor
Calibrating the Color Ribbon Sensor continued
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Using the C25 Card Printer Advanced Document Settings
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Persona→ C25 Card Printer User Guide Rev
Selecting the Card Size
Determining Paper/Output
Use this function to indicate copies required
Determining the number of Copies
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This is a default selection
Selecting the Default Graphic Resolution
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Using the Device Options
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Persona→ C25 Card Printer User Guide Rev
Procedure
Selecting from the Ribbon Type options
Step
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Selecting from the Ribbon Type options continued
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Persona→ C25 Card Printer User Guide Rev
Selecting from the Color Matching options
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Selecting from the Color Matching options continued
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Persona→ C25 Card Printer User Guide Rev
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Using the Picture Controls
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Persona→ C25 Card Printer User Guide Rev
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Controlling the Dye-Sub Intensity YMCB
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Persona→ C25 Card Printer User Guide Rev
Controlling the Resin Heat
This is a default selection
Using the default Dither Mode
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Selecting the K Panel Graphics Mode option
Selecting the Split Ribbon Print option
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Selecting the Split Ribbon Print option continued
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Persona→ C25 Card Printer User Guide Rev
Use this option to automatically print on the backside of a card
Selecting the Print Back Side Only option
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Use this option for Edge-to-Edge type printing
Selecting the Print Edge-to-Edge option
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Description
Selecting the Rotate 180 Degrees option
Selecting the Pause for Low Ribbon option
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Selecting the Pause for Low Ribbon option continued
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Persona→ C25 Card Printer User Guide Rev
Selecting the Overlay option
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Selecting the Overlay option continued
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Persona→ C25 Card Printer User Guide Rev
Selecting the SmartShield option
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Selecting the SmartShield option continued
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Persona→ C25 Card Printer User Guide Rev
Continued on the next page
Using the Magnetic Encoding Options
Using the Coercivity option
Using the Magnetic Encoding Mode option
Selecting the Magnetic Track Options
Selecting the Track Bit Density option
Selecting the Track LRC Generation option
Selecting the Track Character Size option
Selecting the Track Character Parity option
Selecting the Track Character ASCII Offset option
Selecting the Shift Data Left option
Reviewing the Enable MLE Support checkbox
Selecting the Verify Magnetic Encoding option
0.223 0.353 TRACK1 0.130 TRACK2 0.140 TRACK3
Reviewing ISO Track Locations
Entering Track Information
Sending Track Information
Reviewing the Track Data Note
Reviewing Tracks 1, 2, and 3 in Table format
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Reviewing the ASCII Code and Character Table
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Persona→ C25 Card Printer User Guide Rev
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Selecting the Custom Non-Printable Area
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Persona→ C25 Card Printer User Guide Rev
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Using the Non-Printable Area Setup window
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Persona→ C25 Card Printer User Guide Rev
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Selecting the Smart Encode Mode option
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Persona→ C25 Card Printer User Guide Rev
Selecting the Disable Printing option
Selecting the Buffer Single Card option
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Selecting the Calibration window
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Persona→ C25 Card Printer User Guide Rev
Using the Image Placement controls
Using Image Placement controls continued
Continued on the next page
Using the Sensor Calibration
Use this option to send a Self Test page to the Printer
Selecting the Self Test button
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Safety Messages review carefully
Section 4 Cleaning
Cleaning the Printhead
Cleaning the Printer’s Interior
Cleaning the Printer’s Exterior
Procedures
Steps Procedures
Card Feed Rollers
Cleaning the Card Feed Rollers
Continued on the next page
Procedure
Cleaning the Card Feed Rollers continued
Step
Maintaining the Cleaning Rollers
Cleaning the Drive Rollers
Continued on the next page
Maintaining the Cleaning Rollers continued
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Persona→ C25 Card Printer User Guide Rev
Cleaning the Platen Rollers
Cleaning the Magnetic Encoder
Unpacking and Packing the Printer
Section 5 Printer Setup
Choosing a good location
About Moisture Condensation
Packing the Persona C25 Card Printer
Applying Power
Applying Power continued
Loading Cards into the Printer
Loading Cards into the Printer continued
Connecting the Printer to your Computer
Using your Card Printer
Connecting the Printer to your Computer continued
Installing the Windows Printer Driver
Installing Printer Driver Updates
Installing the Printer Driver From the Software Installation CD
Downloading
Installing
Installing the 32-Bit Print Spooler for Windows 95/98
Installing the 32-Bit Print Spooler for Windows 95/98 continued
Windows 95/98
Setting up the Printer Driver
Windows NT
Contacting FARGO Technical Support
Section 6 FARGO Technical Support
Term
Glossary of Terms
Definition
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Reviewing the Glossary of Terms continued
Cache
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CR-79
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Flash Memory
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Term
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Definition
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IEEE 1284 Institute
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Definition
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Term
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Definition
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Definition
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Definition
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Definition
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Term
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Definition
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Term
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Definition
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Software
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Definition
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Term
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Definition
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Definition
Index
Page
Page
Portrait, Landscape, or Rotate 180 Degrees
Page
Y Yellow, Magenta, and Cyan