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Resolving the Card Jam: Mag Error / Smart Error Message

Symptoms: The Card Jam: Mag Error or Card Jam: Smart Error is displayed on the LCD.

Step Procedure

1Look for a jammed card in the Printer.

a.Open the Printer’s top cover.

b.Remove the ribbon from the Printer.

c.Check to see if a card is jammed in the print station of the Printer.

d.If a card is jammed in the Printer, use the Pause / Resume button, and the On / Cancel buttons to move the feed Rollers and free the card. (Note: The card can then be fed out of the Printer.)

Resolving the Card Jam: Flip Error Message

Symptom: A Card Jam: Flip Error is displayed on the LCD.

Step

Procedure

1Run a Self-test.

a.Clear any card jams.

b.Unplug power from the Printer.

c.While holding down the Pause / Resume button, reapply power.

d.Release the Pause / Resume button once the self-test has begun. (Note: A test card will be printed.)

e.If successful, this will ensure proper flipper operation on a simple double- sided print.

PersonaC25 Card Printer User Guide (Rev. 4.0)

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FARGO electronic S000256 Resolving the Card Jam Mag Error / Smart Error Message, Resolving the Card Jam Flip Error Message