w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Error Messages and Lights
The following error messages can be found on your computer screen or operator panel display.
Error Message: | What it indicates: | Solution: |
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Alignment Error | The tape was not removed from the | Remove the tape from the ink | ||
Ensure the tape is | ink cartridges before the cartridges | cartridges. For more information, see | ||
were installed. | "Replacing Ink Cartridges" on page 71. | |||
removed from both | ||||
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cartridges. |
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Press Select to retry |
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alignment. |
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Card Format | The memory card inserted in the | Reformat the memory card. Refer to | ||
The memory card | printer is incorrectly formatted. | the documentation that came with | ||
| your digital camera for more | |||
formatting is not |
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supported. Format the |
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card in your digital |
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camera. |
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Carrier jam | A printhead carrier jam exists in the | Clear the carrier jam, and then press | ||
1 Clear the carrier | printer. | the Select button | . | |
jam. |
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2 Press Select to |
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continue. |
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Cartridge Error | The ink cartridges are installed in the | Remove and reinstall the ink | ||
Insert print cartridges | wrong position. | cartridges in the correct position. For | ||
| more information, see "Replacing Ink | |||
in the correct |
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| Cartridges" on page 71. | |||
positions: |
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Left: Black or Photo |
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Right: Color |
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Cartridge Missing | A black or photo cartridge is missing. | Insert a black or photo cartridge in the | ||
Install a black or photo |
| left cartridge carrier. For more | ||
| information, see "Replacing Ink | |||
print cartridge on the |
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| Cartridges" on page 71. | |||
left side. |
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Cartridge Missing | A color cartridge is missing. | Insert a color cartridge in the right | ||
Install a color print |
| cartridge carrier. For more | ||
| information, see "Replacing Ink | |||
cartridge on the right |
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| Cartridges" on page 71. | |||
side. |
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Error XXXX | If the LCD displays Error followed by | Contact Customer Support. For more | ||
| a | information, go to support.dell.com | ||
| has occurred. | or refer to the printer Owner’s | ||
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| Manual. |
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