w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Error Messages and Lights

The following error messages can be found on your computer screen or operator panel display.

Error Message:

What it indicates:

Solution:

 

Alignment Error

The tape was not removed from the

Remove the tape from the ink

Ensure the tape is

ink cartridges before the cartridges

cartridges. For more information, see

were installed.

"Replacing Ink Cartridges" on page 71.

removed from both

 

 

 

cartridges.

 

 

 

Press Select to retry

 

 

 

alignment.

 

 

 

 

 

 

Card Format

The memory card inserted in the

Reformat the memory card. Refer to

The memory card

printer is incorrectly formatted.

the documentation that came with

 

your digital camera for more

formatting is not

 

 

information.

 

supported. Format the

 

 

 

 

 

card in your digital

 

 

 

camera.

 

 

 

 

 

 

Carrier jam

A printhead carrier jam exists in the

Clear the carrier jam, and then press

1 Clear the carrier

printer.

the Select button

.

jam.

 

 

 

 

2 Press Select to

 

 

 

continue.

 

 

 

 

 

 

Cartridge Error

The ink cartridges are installed in the

Remove and reinstall the ink

Insert print cartridges

wrong position.

cartridges in the correct position. For

 

more information, see "Replacing Ink

in the correct

 

 

Cartridges" on page 71.

positions:

 

 

 

 

Left: Black or Photo

 

 

 

Right: Color

 

 

 

 

 

 

Cartridge Missing

A black or photo cartridge is missing.

Insert a black or photo cartridge in the

Install a black or photo

 

left cartridge carrier. For more

 

information, see "Replacing Ink

print cartridge on the

 

 

Cartridges" on page 71.

left side.

 

 

 

 

 

 

 

Cartridge Missing

A color cartridge is missing.

Insert a color cartridge in the right

Install a color print

 

cartridge carrier. For more

 

information, see "Replacing Ink

cartridge on the right

 

 

Cartridges" on page 71.

side.

 

 

 

 

 

 

 

Error XXXX

If the LCD displays Error followed by

Contact Customer Support. For more

 

a 4-digit number, an advanced error

information, go to support.dell.com

 

has occurred.

or refer to the printer Owner’s

 

 

Manual.

 

 

 

 

 

82

Troubleshooting

Page 82
Image 82
Dell 944 owner manual Error Messages and Lights, Error Message What it indicates Solution