Dell 944 Printer Prob lems

Troubleshooting 79

Printer Prob lems

ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND

THE ELECTRICAL OUTLET.

DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED.

1In Windows XP, click Start→Control Panel→Printers and Other Hardware→Printers and Faxes.

In Windows 2000, click Start→Settings→Printers.

2Double-click Dell Photo AIO Printer 944, and then click Printer.

3Make sure a check mark is not next to Paus e Pr int ing . If a check mark is next to Pause Pri nti ng, click

it to clear the option.

CHECK FOR FLASHING LIGHTS ON THE PRINTER.

For more information, see "Error Messages and Lights" on page82.

ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER

AND TAPE FROM EACH CARTRIDGE.

MAKE SURE YOU LOADED THE PAPER CORRECTLY.

For more information, see "Loading Paper" on page23.

ENSURE THE PRINTER IS NOT CONNECTED TO A PICTBRIDGE CAMERA.

For more information, see "Printing Photos From a PictBridge-Enabled Camera" on page31.

Contents

Main Ordering Supplies Your printer has been designed to print using the following print cartridges. Notes, Notices, and Cautions ____________________ Page Contents 1About Your Printer 2Printing 6 3Copying 4Scanning 5Faxing 6Understanding the Software 7Ink Cartridge Maintenance 8Troubleshooting 8 9Contacting Dell 10 Appendix Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Page Page About Your Printer Understanding the Printer Parts Page Setting Up Your Printer Setting the Language on Your Printer Resetting the Language on Your Printer Using the Operator Panel Operator Panel Menus Page Photo Mode Press the Menu button to access these other Photo menu items. Scan Mode Setup Mode Maintenance Mode Loading Paper Page Understanding the Automatic Paper Type Sensor Page Printing Printing a Document Printing Photos Printing Borderless Photos Printing Envelopes Printing Photos From a PictBridge-Enabled Camera Printing Photos From a Memory Card or USB Key Page Viewing or Printing Photos Saving Photos to Your Computer Viewing a Slide Show Printing All Photos on Memory Card or USB Memo ry Key Adjusting Photos on a Memory Card or USB Memory Key Page Page Page Copying Copying Documents Using the Operator Panel Copying Documents Using Your Computer Page Copying Photos Using the Operator Panel Copying Photos Using Your Computer Page Changing Copy Settings Page Scanning Scanning Documents Scanning Photos Scanning Multiple Pages or Images Scanning a Photo or Document Across a Network Page Editing Scanned Text Using Optical Character Recognition (OCR) Saving an Image on Your Computer E-mailing a Scanned Image or Document Enlarging or Reducing Images or Documents Page Page Faxing Installing Microsoft Fax Console in Windows XP Configuring Microsoft Fax Console (Windows XP) or Fax Service Management (Windows 2000) Faxing a Paper Document Using the Operator Panel Faxing a Paper Document Using Your Computer Page Viewing the Status of a Fax Using Fax Console or Fax Service Management Changing the Fax Configuration Understanding the Software Using the Dell All-In-One Center Page Using Printing Preferences Page Using Dell Picture Studio Using Memory Card Manager Dell Ink Management System Page Removing and Reinstalling the Software Ink Cartridge Maintenance Replacing Ink Cartridges Page Page Aligning Ink Cartridges Page Cleaning the Ink Cartridge Nozzles Troubleshooting Setup Problems Computer Problems Page Printer Prob lems General Problems Fax Pr oble ms Paper Pro blems Page Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. Page Improving Print Quality Contacting Dell Technical Assistance Automated Order-Status Service Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix U.S. Terms and Conditions of Sale Page Page Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) What is covered by this limited warranty? What is not covered by this limited warranty? How long does this limited warranty last? What will Dell do? What if I purchased a service contract? How will you fix my product? May I transfer the limited warranty? Total Satisfaction Return Policy (U.S. Only) Dell Printer Consumables Limited Warranties Consumables Limited Warranty (U.S. Only) Export Regulations Dell Software License Agreement Limited Warranty U.S. Government Restricted Rights General Regulatory Notices FCC Notices (U.S. Only) Page Index A B C D