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Diagnosing Image Problem
Resolving the Pixel Failure problem
Symptom: A thin line or scratch travels the entire length of the card.
Step | Procedure |
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1 | Check the card stock for scratches. Replace the cards (as needed). |
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2 | Examine the Printhead for visible damage. |
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3 | Clean the Printhead. See the Cleaning the Printhead procedure on page 131. |
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4 | Clean the Cleaning Rollers. See the Cleaning the Card Feed Rollers procedure |
| on page 133. |
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5 | Clean the Platen Roller. See the Cleaning the Platen Rollers procedure on page |
| 138. |
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6 | If the problem persists, replace the Printhead. See the Replacing the Printhead |
| (820199) procedure on page 131. |
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Persona→ C25 Card Printer User Guide (Rev. 4.0) | 47 |
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