FARGO electronic S000256 manual Print Process Errors, Ribbon Errors

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Print Process Errors

Resolving the Headlift error message

Symptom: A Head Up/Down Error or Roller Up/Down Error is displayed on the LCD

Step Procedure

1Cycle the Headlift Motor (820579).

a.Open both the and the Print Covers.

b.Press both buttons on the front control panel.

• The Headlift Motor will cycle.

Ribbon Errors

Resolving the Skipping Ribbon Panel problem

Symptom: The Printer is using more than one set of ribbon panels to print one side of a card.

Step	Procedure
1	Calibrate the Ribbon Sensor (820564).
	a.	Reset the Printer to clear any Error message by removing Power and
		reapplying.
	b.	From the Computer, open the Printer control panel.
		• If using Windows 95/98/ME, right click on the Persona C25 Card
		Printer Icon and select properties.
		• If using Windows NT 4.0, right click on the Persona C25 Card Printer
		and select Document Defaults.
		• If using Windows 2000/XP, right click on the Persona C25 Card
		Printer and select Printing Preferences.
	c.	Click on the Calibrate tab in the Persona C25 Card Printer Driver.
	d.	Click on the Sensors button.
	e.	Remove the Ribbon and close the top cover.
	f.	Click on the Send button for a Ribbon Sensor Calibration.
		• The Printer should beep twice and the LCD should display Sensor
		Calibrate.

Persona→ C25 Card Printer User Guide (Rev. 4.0) 40