RESTRICTED USE ONLY | FARGO Electronics, Inc. |
Print Process Errors
Resolving the Headlift error message
Symptom: A Head Up/Down Error or Roller Up/Down Error is displayed on the LCD
Step | Procedure |
1Cycle the Headlift Motor (820579).
a.Open both the and the Print Covers.
b.Press both buttons on the front control panel.
• The Headlift Motor will cycle.
Ribbon Errors
Resolving the Skipping Ribbon Panel problem
Symptom: The Printer is using more than one set of ribbon panels to print one side of a card.
Step | Procedure | |
|
| |
1 | Calibrate the Ribbon Sensor (820564). | |
| a. | Reset the Printer to clear any Error message by removing Power and |
|
| reapplying. |
| b. | From the Computer, open the Printer control panel. |
|
| • If using Windows 95/98/ME, right click on the Persona C25 Card |
|
| Printer Icon and select properties. |
|
| • If using Windows NT 4.0, right click on the Persona C25 Card Printer |
|
| and select Document Defaults. |
|
| • If using Windows 2000/XP, right click on the Persona C25 Card |
|
| Printer and select Printing Preferences. |
| c. | Click on the Calibrate tab in the Persona C25 Card Printer Driver. |
| d. | Click on the Sensors button. |
| e. | Remove the Ribbon and close the top cover. |
| f. | Click on the Send button for a Ribbon Sensor Calibration. |
|
| • The Printer should beep twice and the LCD should display Sensor |
|
| Calibrate. |
|
|
|
Persona→ C25 Card Printer User Guide (Rev. 4.0) | 40 |
|