Troubleshooting SFM

Troubleshooting Instance Providers

Cause 1

The Common Information Model Object Manager (CIMOM) is not running.

Solution

Enter the following command at the HP-UX prompt:

#ps -eaf grep cimserver

If the name cimserver is displayed in the output, the CIMOM is running properly. If cimserver is not displayed in the output, stop the CIMOM by entering the following command at the HP-UX prompt:

#cimserver -s

To restart the CIMOM, enter the following command at the HP-UX prompt:

#cimserver

Cause 2

The provider is not registered properly.

Solution

Enter the following command at the HP-UX prompt:

#cimprovider -ls grep SFMProviderModule

If the following output is displayed, all the providers are registered properly:

SFMProviderModule OK

If the output displayed is different from this output, the provider module is not registered. To register the provider module, enter the following command at the HP-UX prompt:

#cimmof -nroot/PG-InterOp /opt/sfm/schemas/mof/SFMProvidersR.mof

If no errors are displayed, the provider module is registered successfully. If errors are displayed, restart the CIMOM by entering the following command at the HP-UX prompt:

#cimserver

After the CIMOM restarts, enter the following command at the HP-UX prompt to register the provider module:

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Chapter 5