Troubleshooting SFM
Troubleshooting EVWEB
Cause
The Email Consumer is disabled.
Solution
To check whether the Email Consumer is running, enter the following command at the
#ps
The system registers the Email Consumer only when the first event subscription that has email as the destination is created. As the Email Consumer is initially inactive, you can disable or enable the Email Consumer only after an event subscription having an email as its destination, is created. Ensure that you have entered the correct email address while subscribing to an event.
To enable the Email Consumer, enter the following command at the
#/opt/wbem/bin/cimprovider
If the Email Consumer is enabled, and the indications are not logged in the Event Archive, check for error logs in the /opt/sfm/log/sfm.log file. For further assistance, contact the HP support center.
NOTE | For you to enable or disable the Event Archive Consumer and the Email |
| Consumer, the CIM server must be running. EVWEB does not log events |
| when the Event Archive Consumer or the Email Consumer is disabled. |
| Problem |
| |
| The response time for a command used to view indications from the Event |
| Archive is long. |
| Cause |
| The locale on your system is set to a language other than English. |
| Solution |
| To improve performance of the Event Viewer, set the locale to English. |
Chapter 5 | 121 |