Self-diagnosis display

Your camcorder has a self-diagnosis display function.

This function displays the current condition of your camcorder as a 5-digit code (a combination of a letter and figures) on the LCD screen, viewfinder or display window. If a 5-digit code appears, check the following code chart. The last two digits (indicated by ss) will differ depending on the state of your camcorder.

LCD screen, Viewfinder or display window

C:21:00

Self-diagnosis display

 

• C:ss:ss

 

You can service your camcorder

 

yourself.

 

• E:ss:ss

 

Contact your Sony dealer or local

 

authorized Sony service facility.

 

 

5-digit display

Cause and/or Corrective Actions

C:04:ss

• You are using a battery pack that is not an

 

“InfoLITHIUM” battery pack.

 

c Use an “InfoLITHIUM” battery pack (p. 197).

C:21:ss

• Moisture condensation has occurred.

 

c Eject the cassette and leave your camcorder for at least

 

one hour to acclimatize (p. 202).

C:22:ss

• The video heads are dirty.

 

c Clean the heads using the cleaning cassette (optional)

 

(p. 203).

C:31:ss

• A malfunction other than the above that you can service

C:32:ss

has occurred.

 

c Eject the cassette and insert it again, then operate your

 

camcorder. Do not perform this operation if moisture

 

starts to condense (p. 202).

 

c Disconnect the power cord of the AC Adaptor or

 

remove the battery pack. After reconnecting the power

 

source, operate your camcorder.

 

c Replace the cassette.

E:20:ss

• A malfunction that you cannot service has occurred.

E:61:ss

c Contact your Sony dealer or local authorized Sony

E:62:ss

service facility and inform them of the 5-digit code.

E:91:ss

(e.g. E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

Troubleshooting

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