If you find a jammed sheet on the way inside the printer, slowly pull it out to the right. If the tray cover is in the way, remove it.

If the tray cover is in the way, remove it by lifting it up 1, and then pulling it out to the direction of arrow 2.

3 Press PUSH on the paper tray. The paper tray pops out.

Miscellaneous

4 Remove the bottom cover.

7 Re-insert the removed bottom cover, paper tray, tray cover and/or paper cover into the printer.

8 Press the g button.

The error message disappears and the printer returns to the standby status.

5 Check whether any paper is found on the bottom of the printer. If you find one, remove it.

6 Ensure that the paper is properly loaded. Discard the sheets removed in steps 2 and 5

22 Troubleshooting