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Troubleshooting >
Optical Discs
What should I do if I cannot play a disc properly on my computer?❑Make sure the disc is inserted into the optical disc drive with the l abel facing upward.
❑Make sure the necessary program(s) is installed according to the ma nufacturer's instructions.
❑If a disc is dirty or damaged, your computer will stop respondi ng. Follow these steps:
1Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2Remove the disc from the optical disc drive.
3Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 102) for instructions.
❑If you are playing a disc and cannot hear sound, do any of the following:
❑The volume may have been turned off by the Fn+F2 keys or the muting (S1) button. Press the keys or the button once
again.
❑The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to t urn up the volu me loud
enough to hear sound.
❑Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑Check the volume setting in the audio mixer.
❑If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.