Troubleshooting

If you experience any of the following difficulties while using the keyboard, use this troubleshooting guide to solve the problem. If a problem persists, consult your nearest Sony dealer. For contact information, see “Getting Help”(page 19). Also refer to the manuals provided with your computer.

Symptom

Cause/Remedy

The CONNECT

cCheck whether batteries are inserted in the keyboard. For

button was pressed,

details, see “Setting Up” (page 8).

but communication is

cIf the POWER switch on the keyboard is set to OFF,

not possible.

communication with the receiver is not possible. Check

 

the setting of the switch on the keyboard.

 

cIf the power does not come on when the POWER switch

 

of the keyboard is set to ON, the batteries may be empty.

 

Replace the batteries. For details, see “Setting Up” (page

 

8).

 

cCommunication between the keyboard and the receiver

 

may not have been properly established. If the CONNECT

 

button on the keyboard is not pressed within 10 seconds of

 

pressing the CONNECT button on the receiver, the

 

receiver cancels communication. In such a case, perform

 

the procedure again to enable communication. For details,

 

see “Enabling communication between the keyboard and

 

the receiver” (page 10).

 

cIf the keyboard is too far from the receiver,

 

communication is not possible. The maximum

 

communication distance between the keyboard and the

 

receiver is about 32.81 ft. (10 m). If used on a metal table

 

or if there are obstacles between the keyboard and the

 

receiver, the usable distance may be shorter.

 

 

When I’m using the

cChange the power management setting so that the

keyboard, the display

computer does not enter a power-saving mode. For details,

goes dark or the

refer to the manuals provided with your computer.

computer enters a

cPress any key on the notebook computer’s keyboard to

power-saving mode.

recover from a power-saving mode.

 

 

The computer does not

cPress any key on this unit or on the notebook computer’s

return from monitor

keyboard to exit this mode.

standby mode.

 

The computer does not recover from Standby or Sleep mode.

cPress any key on the notebook computer’s keyboard, not on this unit.

The keyboard does not cPress any key on the notebook computer’s keyboard. recover from energy-

saving mode, or recovery takes a long time.

22 GB