Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem using the following instructions. If the problem persists, consult with qualified Sony personnel.

Power
SymptomCause and Remedy

 

 

 

 

 

 

The power is not turned on.

• The power has been turned off and on with the I / 1 key at a short

 

 

 

interval.

 

 

 

c Wait for about 90 seconds before turning on the power

 

 

 

(see page 26).

 

 

 

• The lamp cover is detached.

 

 

 

c Close the lamp cover securely (see page 36).

 

 

 

• The air filter cover is detached.

 

 

 

c Close the air filter cover securely (see page 37).

 

 

 

 

 

 

Both the LAMP/COVER

• The electrical system breaks down.

 

 

and TEMP/FAN indicators

c Consult with qualified Sony personnel.

 

 

light up.

 

 

 

 

 

 

 

The powered tilt adjuster

• The AC power cord is unplugged with the power of the projector

 

 

 

 

 

 

and the lens protector do

turned on.

 

 

 

 

not close.

c Connect the power cord plug to the AC outlet again, then turn

 

 

 

Maintenance

 

off the power of the projector.

 

 

 

 

 

 

 

 

Picture

Symptom

Cause and Remedy

 

 

No picture.

• Cable is disconnected or the connections are wrong.

 

c Check that the proper connections have been made

 

(see page 17).

 

• Input selection is incorrect.

 

c Select the input source correctly using the INPUT key

 

(see page 24).

 

• The picture is muted.

 

c Press the PIC MUTING key to release the picture muting (see

 

page 25).

 

• The computer signal is not set to output to an external monitor or

 

set to output both to an external monitor and a LCD monitor of a

 

computer.

 

c Set the computer signal to output only to an external monitor

 

(see page 17).

 

 

The picture is noisy.

• Noise may appear on the background depending on the

 

combination of the numbers of dot input from the connector and

 

numbers of pixel on the LCD panel.

 

c Change the desktop pattern on the connected computer.

 

 

The picture from INPUT A

• Setting of “Input-A Signal Sel.” in the SET SETTING menu is

connector is colored

incorrect.

strange.

c Select “Computer,” “Video GBR” or “Component” correctly

 

according to the input signal (see page 33).

 

 

Troubleshooting 39 GB