Symptom | Cause and/or Solution |
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Nothing appears in the | • The AC power adaptor is disconnected. |
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display window or the | tFirmly connect the power cord to the wall outlet |
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indicators flash during |
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charging. | • The battery pack has malfunctioned. |
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| tContact your Sony dealer or local authorized |
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| Sony service facility. |
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| • The battery pack is not installed correctly. |
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| tInstall the battery pack correctly (page 8). |
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The zoom does not work. | • PROGRAM AE is set to the Panfocus mode. |
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| tCancel the Panfocus mode (page 42). |
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| • [CONVERSION] in the menu setting is set to |
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| [ON]. |
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| tSet it to [OFF]. |
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Digital zoom does not | • You cannot use digital zoom to record moving |
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function. | pictures. |
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Your camera cannot play | • The MODE selector is set to STILL or MOVIE. |
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back images. | tSet it to PLAY (page 22). |
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The image and sound are | • You are playing back the file directly from the |
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interfered by noise when | “Memory Stick.” |
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you play back an image on | tCopy the file to the hard disk of the personal |
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a personal computer. | computer and then play back the file from the |
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| hard disk (page 28). |
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The image cannot be | tConsult the personal computer or software |
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played back on a personal | manufacturer. |
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computer. |
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Your camera cannot delete | • The image is protected. |
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an image. | tCancel the protection (page 49). |
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The power turns off | • With the MODE selector set to STILL or MOVIE, |
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suddenly. | if you do not operate the camera for about three |
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| minutes while the power is on, the camera turns off |
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| automatically to prevent wearing down the battery. |
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| tTurn on the camera. |
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| • The battery is discharged. |
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| tReplace it with a charged battery. |
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The image does not | • The video output signal setting of your camera is |
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appear on the TV screen. | incorrect. |
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| tChange the setting (page 48). |
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A file error occurs when | • The image size is larger than 2048×1536. |
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you play back a file. | tUse an image size of 2048×1536 or smaller. |
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The PROGRAM AE | • The camera is set to text mode. |
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function does not work. | tCancel text mode (page 42). |
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