Windows® 2000

Error 619:

An ISDN mode (V110 or V120) has been selected when creating

The port is

a connection, but is not supported by the network.

disconnected

Select Analogue mode when creating the connection in the

during dial-up

Connection Wizard.

 

 

Error 678:

Either: Service is not supported by SIM (usually for CSD/HSCSD)

Computer you

or the computer is not answering.

are dialling is

 

not responding

1 Check SIM settings with your service provider if necessary.

during dial-up

 

 

2 Make sure that the server you are dialling is OK.

 

3 Make sure that Analogue mode has not been selected with

 

57.6 kbps data rate (V110 or V120 mode must be selected

 

and supported by the network).

 

 

Error 691:

The domain name entry is incorrect.

Access denied,

Correct the domain name entry or delete if not required.

user name and

 

password

 

incorrect on the

 

domain during

 

dial-up

 

 

 

Error 718: The

This error indicates a PPP conversation started, but it was terminated

card was unable

because the remote server did not respond within an appropriate

to dial during

time. This can be caused by poor line quality or a problem with the

dial-up

server (ISP). This error can occur when your modem has connected

 

to the ISP and has sent a username and password, but there is no

 

response from the server.

 

Wait a few minutes and try again.

 

 

All Windows® Operating Systems

Error 734: The PPP link

The APN entry is incorrect, the signal is weak or the

control protocol was

connection is lost whilst dialling.

terminated during dial-up

See the support section on www.sonyericsson.com

 

site for a list of network operator APNs.

 

 

Error 678: Computer

Either: Service is not supported by SIM

you are dialing is not

(usually for CSD/HSCSD) or the computer is not answering.

responding during dial-up

Check SIM settings with your service provider if necessary.

 

Make sure that the server you are dialing is OK.

 

If you are unsure which speed to choose from the Speed tab,

 

start with Analogue 9600, and check to see if it works. Once

 

your connection works on Analog, you can try the V110/V120

 

settings to see if faster speeds are available. V110/V120

 

also connects faster than analog. When roaming you may

 

need to repeat this procedure to adapt your settings to the

 

capability of the local network operator.

 

 

Troubleshooting61