Possible cause: The battery is worn out and needs to be replaced.
Solution: Try another battery and charger for the same phone model, or visit your retailer and ask them to verify if the battery and charger are working properly.
Solution: Make sure the battery is inserted correctly % 5 SIM card and battery.
I cannot use SMS/text messages on my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out the correct SMS service center setting % 37 Text messaging (SMS).
I cannot use MMS/picture messages on my phone
Possible cause: Your subscription does not include data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
This is the Internet version of the user's
Solution: % 6 Help in your phone or go to www.sonyericsson.com/support, choose your phone model, then choose Phone setup – MMS and follow the instructions % 65 Settings.
I cannot use the Internet Possible cause: Your subscription does not include data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing or incorrect.
Solution: % 6 Help in your phone or go to www.sonyericsson.com/support, choose your phone model, then choose “Phone setup – WAP” and follow the instructions % 65 Settings.
The phone cannot be detected by other users via Bluetooth™ wireless technology
Possible cause: You have not turned the Bluetooth™ function on.
Solution: Make sure that the Bluetooth™ function is on and visibility is set to show phone
Troubleshooting 85
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