I cannot synchronize or transfer data between my phone and my computer, when using the USB cable provided
Possible cause: The cable has not been properly installed and detected on your computer. The software that came with your phone has not been properly installed on the computer.
Solution: Go to www.sonyericsson.com/support, choose your phone model, then choose Product information – Getting started. The guide Synchronizing the phone with a computer contains installation instructions and a troubleshooting guide, that may assist you in solving the problem.
Master reset
The changes that you have made to settings and the content that you have added or edited, will be deleted.
If you select Reset Settings, the changes that you have made to settings will be deleted.
If you select Reset All, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted.
To reset the phone
1} Settings } the General tab } Master Reset.
2} Reset Settings or } Reset All.
3When instructions appear } Continue.
If you select Reset All, content such as 
melodies and pictures that you have downloaded, received or edited is also deleted.
Error messages
Possible cause: There is no SIM card in the phone or you may have inserted it incorrectly.
Solution: Insert a SIM card
Possible cause: The SIM card connectors need cleaning.
Solution: Remove the SIM card and clean it. Also check that the card is not damaged so that you cannot connect it to the phone connectors. In that case, contact your network operator to ask for a new SIM card.
86Troubleshooting
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