7. TROUBLESHOOTING
Problem | Suggestions |
|
|
The Headset will not turn on | · The Headset battery may be flat. Try recharging |
| the Headset. |
|
|
Pairing is unsuccessful | · Try moving the phone (or dongle) and Headset closer |
| together during pairing. |
| · Make sure that the mobile phone (or dongle) is in the |
| correct Bluetooth mode. |
| · Some electrical devices such as microwave ovens create |
| a noisy electrical environment making it difficult for the |
| Headset to communicate with the phone (or dongle). |
| Try moving away from such devices and try again. |
|
|
Pairing has succeeded but calls are not | · Make sure that your phone is switched on and ready |
heard in the Headset | to connect to the Headset. Check your phone user |
| manual on how to do this. |
|
|
The Headset stops responding to button | · Ensure that your Headset battery is charged. |
presses | · Try resetting your Headset according to the directions |
| given in “Resetting your Headset”. |
tive devices that may be affected by a radio transmitter (e.g. pacemakers).
· Do not attempt to service this product |
yourself. If the product requires servicing, |
this must be performed by an approved |
service person. |
· If the product becomes dirty, it should be |
cleaned with a soft cloth. Do not use any |
cleaning agents as these may damage the |
plastics, electronics or battery. |
· Usage of this product while driving, may |
reduce your ability to react to road condi- |
tions. |
· Be aware that using wireless Headset |
while driving is illegal in certain countries. |
Therefore, you should check the local laws |
before using the product while driving. |
· As this product contains parts which may |
cause injury if swalled, keep it out of reach |
of children. |
· The power supply is the main device to |
disconnect the power, therefore the mains |
supply plug needs to be close to the equip- |
ment and easily accessible. |
· Use only the power supply or accessories |
approved by SouthWing. Usage of a differ- |
ent power supply or charger or modification |
chase invoice with the serial number and dealer details clearly indicated. SouthWing reserves the right to refuse warranty service if this documentation is not presented.
2. Any product repaired or replaced will be |
covered by the same warranty conditions |
until the end of the original warranty period |
or 90 days (whichever is later). |
3. The free repair or replacement warranty |
does not cover failure of the product due to |
normal wear and tear, misuse, use contrary |
to the product user guide, accident, modifi- |
cation or adjustment, forces of nature, or |
damage resulting from contact with liquids. |
4. Only service personnel who have been |
approved by SouthWing may repair this |
product. Attempted repair by anyone else |
will void this warranty. |
5. At the discretion of SouthWing, a faulty |
unit will be either repaired or replaced. If |
repair is not possible, SouthWing reserves |
the right to replace the faulty product with |
another product of equivalent value. |
6. SouthWing does not offer any further |
express warranty, neither written nor oral. To |
the extent allowed by local law, any implied |
warranty or condition or merchantability, sat- |
8. ADDITIONAL INFORMATION
Contacts
Please contact SouthWing should you have any questions or suggested improvements, indicating your product’s serial number.
Email: customer.service@south-wing.com
Please note:
For all warranty related issues, please return the product to the shop from which you purchased your Headset.
Battery Care
Your Headset’s battery will have a long life provided you follow these guidelines:
·Do not use any accessory to charge your Headset other than the ones approved by SouthWing for this product.
·Do not charge your Headset outdoors.
·Do not charge your Headset if the ambient
temperature is above 45 degrees Celsius or below 10 degrees Celsius
·Do not charge your Headset for extended periods of time, as excessive charging will reduce battery life.
Safe Usage Guidelines
·Only use the product according to the directions within this User Guide. Usage of this product contrary to these directions could cause injury. In addition, any usage of this product contrary to this User Guide will void any warranty.
·Do not use the product in an environment where it may come in contact with liquid be exposed to high humidity or extreme tem- peratures.
·Do not place the product in a fire as it may explode causing injury or death.
·Do not use the product in areas where usage of radio transmitters is prohibited (e.g. aircraft and hospitals) or close to sensi-
of either of these devices may damage the |
product or result in a risk of electrocution. |
Caution: Prolonged use of the Headset at high vol- umes may affect your hearing capacity.
Warranty
SouthWing provides a guarantee that this product will be free of defects in workman- ship and material for a period of 2 years. Should the product fail under normal usage within this period, please return the product to the store from which it was purchased. At the discretion of SouthWing, the faulty product will then be replaced or repaired at no cost according to the conditions outlined below.
Conditions
1.To be granted, this guarantee requires the presentation of the original dated pur-
isfactory quality, or fitness for a particular |
purpose is limited to the duration of the |
warranty described above. |
7. To the extent allowed by local law, |
SouthWing will not be liable for any inciden- |
tal or consequential damages of any nature |
whatsoever, including but not limited to lost |
profits or commercial loss. |
Some countries or states do not allow the exclusion or limitation of incidental or con- sequential damages, or limitation of the duration of implied warranties. This may mean that the limitations or exclusions stat- ed above do not apply to you.
This guarantee does not affect the con- sumer’s statutory right under applicable local laws in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract.
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