Troubleshooting
Symptom | Possible Cause | Resolution |
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Power does not | Power cord not | Make sure the power cable is firmly inserted into the |
come on | securely connected | wall outlet. |
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| Power outlet is off or | Try plugging a different device into the outlet and |
| not working | see if it turns on. If not, check that the outlet is on or |
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| use a different outlet. |
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| Player main power is | Ensure the power button on the player itself is on. |
| off |
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No picture | Player is off | Press the power button on the player to turn the |
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| player on. Then, if needed, press the power button |
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| on the remote. |
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| No signal | Make sure the proper source is selected on the |
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| external display. If there is still no picture, check the |
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| signal cable(s) and ensure the player is on and |
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| working. |
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Display is too dark | Contrast or | Adjust the contrast and/or brightness to desired |
or too bright | brightness too low | setting on the display. |
| or too high |
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Distorted image | Display format set | Check that the correct display format is selected in |
| incorrectly | the Setup menu (see “Video” on page 24). |
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Unclear or noisy | Signal cable(s) not | Make sure the signal cable(s) are firmly connected. |
picture | securely connected |
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| Radio interference | Check for any electronic devices nearby that might |
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| be interfering with the video signal or the player’s |
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| operation. |
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No sound | Audio cable(s) not | Make sure the audio signal cable(s) are firmly |
| securely connected | connected. |
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| Audio muted | Unmute the audio by pressing the MUTE button on |
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| the remote. |
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| Subwoofer is off | Turn on the ON/OFF switch. |
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| Speaker system | Make sure the 2.1CH/5.1CH switch on the back of the |
| format set | subwoofer is set correctly. |
| incorrectly |
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| Audio settings set | Check the audio settings in the Setup menu (see |
| incorrectly | “Audio” on page 25). |
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