Understanding Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.
Status Messages | Message Description | Service | |
|
| ||
Number Not in Service | The number that you entered is not valid. | ||
|
| Wireless | |
User Not Available | The phone that you called is either busy, | ||
| |||
| turned off. Please try again later. |
| |
|
| Worldwide | |
Please Try Later | This service is temporarily not available. Please try again later. | ||
User Not Authorized | The phone that you called is either busy, |
| |
| turned off. Please try again later. |
| |
|
| Sprint | |
Service Restricted | Service may not be activated properly. Please contact Sprint | ||
| |||
| Customer Service to report the issue for resolution. |
| |
|
|
| |
Service Not Available | This feature is not available on the current network. |
| |
|
|
| |
Energency Calls Only | Either the service is not activated properly or the current |
| |
| network is available for emergency calling only. Adjust your |
| |
| network settings to check for other available networks. If |
| |
| service is still not available after adjusting the settings, contact |
| |
| Sprint Customer Service to report the issue for resolution |
| |
|
|
| |
System Busy. Try Later | The system is experiencing heavy traffic. Please try again later. |
| |
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Sprint Worldwide Wireless Service | 41 |
