Status Messages

Message Description

 

 

Service Conflict

This service cannot be enabled because an incompatible

 

service has already been turned on.

 

 

Please Try Again

An error occurred. Note the error code and try again.

 

 

Self Check Error

A fault was detected with your phone. If this error recurs, note

 

the error and contact Sprint Customer Service.

 

 

Self Check Fail

An operational fault was detected with your phone. Note the

 

numeric code, turn your phone off, and contact Sprint

 

Customer Service.

 

 

Wrong PIN

You have entered an incorrect SIM PIN number. You have only

 

three attempts to enter your PIN. After a third unsuccessful

 

attempt, your phone will be locked and you will have to call

 

Sprint Customer Service to have it unlocked. Sprint sets the

 

default to PIN off; if you elect to enable the PIN then you will

 

need to contact Sprint for the default PIN and PUK.

 

 

PIN Blocked. Call Your Provider

An incorrect SIM PIN was entered three consecutive times.

 

You will be unable to send or receive calls on your phone.

 

Contact Sprint Customer Service to obtain the PIN Unblocked

 

Key (PUK) code. Sprint sets the default to PIN off; if you elect

 

to enable the PIN then you will need to contact Sprint for the

 

default PIN and PUK.

 

 

Insert SIM

Your SIM Card is not being detected. Please check to ensure

 

that you have inserted the SIM Card.

 

 

Check SIM Card

Please check your SIM card to make sure it is properly

 

inserted.

 

 

42 Sprint Worldwide Wireless Service

Page 48
Image 48
Sprint Nextel 9930 manual Status Messages Message Description