Stamina Products 55-2065 Computer Trouble Shooting Guide, Problem Possible Cause Solution

COMPUTER TROUBLE SHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

SOLUTION

E1

E2

The LCD Screen does not display anything

The Speed Display shows 0

The LCD Screen Partially displays

No Hand Pulse Signal or incorrect Hand Pulse Signal

No speed signal	Refer to the Assembly Instructions and check all the Wire Plugs are
	connected FIRMLY and correctly.
Magnetic System gets stuck causing	Check Magnetic System and Motor. The motor should be able to adjust
excessive tension in adjustment cable and	the resistance of Magnetic System freely. If the Motor makes abnormal
the adjustment motor does not function	sounds and struggles to adjust the resistance, try to locate and correct
normally.	the problem in the Magnetic System. It may be necessary to replace the
	Magnetic System. After correcting the problem, verify that the motor
	works correctly.
	If an unusually loud noise come from the Motor, it means gears in the
	motor gearbox do not mesh correctly. Revere to adjust the resistance,
Motor Problems	and try again. If this fails, replace the Motor.
	lf the Motor does not move at all, revere to adjust the resistance, and try
	again. If this fails, replace the Motor.
	Disconnect the Adaptor. Reconnect the Adaptor to REBOOT the system.
The Computer cannot make contact with the	Wait two minutes then verify that the system works correctly.
IC Chip.
	Remove and reinsert the IC Chip. If reinsertion fails, replace the
	Computer.
You have the wrong Adaptor.	Verify that the correct Adaptor is used.
The Adaptor is not plugged in.	Check that the Adaptor is correctly connected to an electrical outlet and
	plugged into the socket on the machine correctly.
The Computer is faulty.	Replace the Computer.
	Verify that the sensor Magnet is installed correctlly and passes in front of
	the Speed Sensor.
The Computer isn't receiving a signal from	Verify the gap between Speed Sensor and the Magnet is 5mm or less.
the Speed Sensor ?
	Verify all theSensor Wire Plugs are connected FIRMLY and correctly.
	Verify that the Computer Wires are not damaged.
The Sensor is faulty.	If all the above checks fail, then replace the Speed Sensor.
The Computer is faulty.	Replace the Computer.
The connection between the Circuit Board	Verify that the Circuit Board is securely fastened to the Computer Case.
and the LCD Membrane is loose. Gently	Retighten the Screws. Take care NOT to over tighten the Screws as this
press down on the LCD Screen, on the	may destroy the Circuit Board. You just need to keep the Circuit Board
Computer face, if the partial display	firm, STOP tightening screws when you meet resistance.
disappears, then it is a connection problem.
the Rubber Membranes between the Circuit	Open the Computer Case. Remove the Circuit Board Screws, gently
Board and the LCD Screen is misaligned. You	remove the Circuit Board. Realign the LCD Screen and the Rubber
might be able to see that the LCD Screen is	Membrane. Reassemble the Circuit Board taking care not to bump or
on a slight angle and NOT inline or parallel	knock the Rubber Membrane out of alignment before the Circuit Board
with the Computer Case.	Screws are tight. You just need to keep the Circuit Board firm, STOP
	tightening screws when you meet resistance.
The Computer is faulty	Replace the Computer.
The Computer is NOT receiving a Pulse	Verify that the Hand Pulse Sensor Wire Plugs are connected FIRMLY
Signal.	and correctly.
	The Hand Pulse Sensors will NOT operate correctly if your skin is
	extremely dry. Moisten your hands with a little water and try again.
	Grasp the Hand Pulse Sensors firmly and avoid moving your hands while
	exercising. The computer will need a few seconds to detect and display
The Computer is receiving a faint or	your correct pulse rate. If this does not work, try relaxing your grip on the
intermittent Pulse Signal.	Hand Pulse Sensors.
	Clean the Hand Pulse Sensors to ensure a good contact between your
	body and the Pulse Sensors.
	Remove the Hand Pulse Sensors and verify that the spade terminals
	are correctly attached.
	If the problem still exists, replace the Hand Pulse Sensors.
The Computer is faulty.	Replace the Computer.

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