76 Troubleshooting

Problem

Possible Cause

Recommended Action

 

 

 

Printer case is hot.

The printer’s air vents are

Switch off the printer and let

 

blocked or obstructed.

it cool. Check the air vents

 

 

on the bottom of the printer

 

 

to see if they are blocked.

 

 

Remove the obstruction if

 

 

possible. If the problem

 

 

persists, return the printer to

 

 

your dealer for repair.

 

 

 

Printer makes excessive

The front cover is removed.

Replace the front cover.

noise.

 

 

The printer is vibrating.

Move any objects that are

 

 

 

touching the printer.

 

 

 

 

 

Make sure that the printer is

 

 

on a level steady surface.

 

 

 

Printer prints past the edge

Incorrect margin settings

Choose different margin

of the paper.

are selected by your

settings from your

 

application program.

application program.

 

 

 

 

The paper guide is not

Remove the paper and

 

positioned correctly.

adjust the position of the

 

 

paper guide. Reload the

 

 

paper and try printing again.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

causing the print head to

cassette is installed

 

jam.

correctly. See “Installing the

 

 

ribbon cassette” on page 6.

 

 

 

 

Paper is jamming, causing

Remove all paper from the

 

the print head to jam.

printer and reload it. Try

 

 

printing again.

 

 

 

 

 

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 63.

 

 

 

Page 84
Image 84
Star Micronics LC-1521, LC-1511, DOT MATRIX PRINTERS, HA15 80825072 user manual Printer case is hot Printer’s air vents are