Star Micronics HA15 80825072, LC-1521, LC-1511 Troubleshooting guide, Problem, Possible Cause

		Troubleshooting guide 75
Problem	Possible Cause	Recommended Action
Incorrect number of lines are	Auto line feed with carriage	Use the EDS Mode or User
printed on the page.	return is enabled.	Setup Utility to disable auto
		line feed with carriage return.
		See “Switch 4: Auto LF with
		CR” on page 32 .
	The line spacing or leading	Choose a different line
	selected by your application	spacing or leading setting
	program is wrong.	from your application.
	Dot adjustment is not	See “Adjusting the dot
	correct.	alignment” on page 72.
Text and graphics are	The ribbon is worn out or	Replace the ribbon with a
malformed.	“used up.”	new one.
Print quality is poor.
	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
	paper being used.	using. See “Adjusting for
		paper thickness” on page 63.
	The printer is not in the Multi-	Use the EDS Mode or User
	part Mode when printing on	Setup Utility to enter the
	multi-part forms with an	Multi-part Mode. See “Switch
	original and three to four	6: Multi-Part Mode” on
	copies.	page 32.
	The print head is damaged.	Return the printer to your
		dealer for repair.
Forms are smudged.	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
Printing is too dark.	paper being used.	using. See “Adjusting for
		paper thickness” on page 63.
	The ribbon is jammed,	Make sure that the ribbon
	twisted, or not set correctly	cassette is installed
	between the print head and	correctly. See “Installing the
	the print head shield.	ribbon cassette” on page 6.
	Print head shield is damaged	Return it to your dealer for
	or missing.	repair.