Star Micronics LC-7211 user manual Troubleshooting, Problem, Possible Cause

72 Troubleshooting

Problem	Possible Cause	Recommended Action
Left margin moves to the	The paper is not loaded	Remove all paper from the
right during printing.	correctly, causing the print	printer and reload it. Try
	head to jam.	printing again.
	The ribbon cassette is not	Make sure that the ribbon
	installed correctly, causing	cassette is installed
	the print head to jam.	correctly. See “Installing the
		ribbon cassette” on page 5.
	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
	paper being used.	using. See “Adjusting for
		paper thickness” on page 57.
	Inappropriate settings are	Choose different settings in
	selected by your application	your application.
	program.
	Static electricity caused by	Make sure that the printer is
	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.
Some characters are printed	The wrong emulation is	Check the emulation
incorrectly.	selected.	selection and change it if
		necessary. See page 25.
	The wrong character table,	Use the EDS Mode or the
	code page, or international	User Setup Utility to select
	character set is selected.	the correct character table,
		code page, or international
		character set (page 28).
	Static electricity caused by	Make sure that the printer is
	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.