Manuals / Star Micronics / Computer Equipment / Printer

Star Micronics XR-1000, XR-1500 user manual Troubleshooting And Maintenance

Models: XR-1000 XR-1500

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Chapter 6 TROUBLESHOOTING AND MAINTENANCE

Chapter 6 TROUBLESHOOTING AND MAINTENANCE

The following section on troubleshooting and maintenance is intended only as a brief guide to these functions. Remember that your printer is a highly sophisticated electronic device, which also contains high voltages inside. For that reason, only carry out those operations described in this section.

CAUTION

Any attempt to carryout operationsother than those describedhere may result in electric shock and/or damage to the printer. When carrying out any repairs or maintenance,always follow the instructionscarefully.

TROUBLESHOOTING

Your printer is a reliable piece of precision machinery, which should not cause you any trouble, provided it is used and treated sensibly. However, the few elementary tips below should avoid you having to make unnecessary service calls. The following table gives you ideas on where to look in this section if you experience faults:

Region of fault	Description
Power supply	Power is not being supplied	to the printer
Printing	The printer does not print	or stops	printing
	The print is faint or uneven
	Dots are missing in characters or graphics
	While using application software, fonts or characters cannot be printed
	The printout is not what is expected when running a program
Paper feeding	Single sheets do not feed properly		(without ASF)

Continuous paper does not feed properly with the tractor feed

The ASF is not operating or is not feeding paper properly

Paper park (switching between continuous paper and cut sheets) is not working properly

The short tear-off function does not work

Text is being printed all on one line, or with extra blank lines

Page length and margin settings are not what is expected.

L

Remember - it is better not to attempt operations or repairs above your level of competence. Otherwise, you run the risk of damaging the printer.

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Star Micronics XR-1000, XR-1500 user manual Troubleshooting And Maintenance

Contents

MULTI-FONT USERS MANUALXR-1000 XR-1500Statement of The Canadian Department of Communications Federal Communications CommissionRadio Frequency Interference Statement The above sto~emm~ applies only to printers marketed in the USAChapter 1 - Introduction Chapter 3 - Setting up the Memory SwitchesCONGRATULATIONS ORGANIZATION OF THIS MANUALChapter 4 - Emulations and escape codes Chapter 5 - DIP SwitchesChapter 7 - Troubleshooting and maintenance Chapter 8 - SpecificationsChapter 4 EMULATIONS AND ESCAPE CODES Chapter 3 SETTING UP THE MEMORY SWITCHESChapter 1 INTRODUCTION Chapter 2 FRONT PANEL CONTROLSForm feed control codes c - LOCATING THE PRINTER UNPACKING, SETTING UP AND CONNECTIONchapter INTRODUCTIONSerial RS-232 interface hoard Automatic sheet feeder 9 Color option kitUser’s manual Setting up Ribbon cartridge IRibbon tensioning knob Ribbon holder Print head shieldnterface cable ConnectionDIP switch cover Cut-sheet paper LOADING PAPERFanfold paper continuous stationery Page Once the paper has been loaded FRONT PANEL CONTROLS CONTROLS AND INDICATORSIndicators ChapterPitch Pane/ Lock PITCH SETTINGQUIET MODE FONT SElTINGFont Panel Lock PAPER HANDLING Form feedPaper parking Short tear-off function BUFFER CLEAR/RESET TEST AND MAINTENANCE SETTINGSMicro Feed Chapter 3SETTING UP THE MEMORY SWITCHES The structure of the menus is shown below Main menu IIIICommand Menu MENU OPTIONSFont Menu Paper Menu Print MenuForms Menu locpIl Factory settingsB-RI NOR==1NUMERICAL REPRESENTATION EMULATIONSAND ESCAPE CODES EMULATIONSCOMMAND CODES AND ESCAPE SEQUENCES Both 1 Example commandcharacters print modeFont style and character set control codes Select italicBoth Select fontSelect character table Bothcharacter Select primary character setSelect secondary character set Select Internationalundefined control code area 1 Print continuously from the Ail Characters Chart1 Print a single character from the Ail Character Chart IBM 1Select/cancelSet elite pitch printing Font pitch control codesSet pica pitch printing 1Set elite pitch printingproportional printing Set condensed print mode1Cancel condensed print mode Select/cancelSelect one-line expanded printing Special print mode control’codes1Set or cancel pica proportional pitch 1Select/cancel expanded printingBoth Cancel one-line expanded printSelect Master print mode BothSelect emphasized Select print modeprint mode Cancel emphasized print modeoverline Cancel double-strike printing1Select double-strike printing underlineLine feed Cancel superscript/subscriptLine space control codes Select superscript/subscript1Set line spacing to n/216 inch Set line spacing to l/8 inchSet line spacing to 7/72 inch 1Set line spacing to l/6 inchOne-time line feed in l/216 inch increments Set line spacing to W72 inch1Define line spacing l/72 inch increments Execute ES&A definition1 Form feedBoth t Form feed control codesReverse one-time line feed in l/216 inch increments Both Set vertical print position in linesBoth Reverse feed to top of formSet page length in inches Set page length in linesI VT Margins and vertical tab setting control codesSet top-of-form 1Move to next vertical tab position1Bh2m Ott 27 47 On Select vertical form unit VFU channelSet VFU vertical tabs Set relative vertical tab positionsSet left and right margins Cancel top and bottom marginsSet top margin 1Set bottom marginCarriage return Horizontal print position control codesSet left margin Set right margin1Set/clear Set/cancelautomatic line feed Move to next horizontal tabBoth 1 Restore tabs to default settingsSet relative horizontal tab positions Set horizontal print positionSelect 1Set iustificationmode 1 Produce character spacecNUI2tandard character control codesMove print head Copy standard ROM font into RAMBoth 1Define draft download charactersBoth 1Define draft download characters1Define NLQ download characters 1 27 61 cd 012~ 20 em Cal a2 cdl ... cdlllByte 2nd Byte 3rd Byte Bit numberBoth Select bit image modeGraphics Select download/standard character setcESC Select &dot normal densitySelect 8-dot double-density BothcEsc Redefine bit-image modedouble-density Set &dot quadruple-densityBoth Miscellaneous codes1Set MSB to Set MSB toBackspace 1Cancel MSB controlCancel last character 1Select zero styleDeselect printer 10” carriage model only I Cancel last lineSet printer off-line Set printer on line1Sound buzzer Disable paper-out detectionEnable paper-out detection Deselect printer 15” carriage model onlyI Define macro instruction I Enable/disableEnable unidirectional printing for one line only bidirectional printingBoth Enable/disable large character printingEnable/disable double-height mode BothSelect character height, width, line spaclng Any superscript/subscript or condensed mode print settings previously selected will be cancelled. but if double-height printing is cancelled, the printer will return to superscript/subscript or condensed mode printing, if these were selected previously. Any previous commands for vertical character enlargement are cancelled by this command. If double-height and normal-sized characters are printed in the same line, then the printing will be aligned along the bottom of the normal-sized charactersBoth Reset immediate modeASF Automatic Sheet Feeder control Set/cancelI Select font ASCII command sequencesSelect/cancel Italic printbold prlnt printI “Y I Blue Select color printing with color option onlyControl ASF BothMEMO Chapter DIP SWITCHESSwitches 1 and 2 are used to determine the emulation mode standard or IBM of the printer, and also to determine the character set to be used TROUBLESHOOTING Chapter 6 TROUBLESHOOTING AND MAINTENANCEIs the PAPER indicator Power supplyPrinting If the POWER indicator does not illuminate, check the followingIf dots are missing in the printing, check the following If the printout is not what is expectedIf the print is faint, or uneven, check the following checkPaper feeding Is there too much paper in the paper feed hopper or stacker? Possible remedyIf the paper park facility does not appear to be working correctly, check the following MAINTENANCE ADJUSTING THE PRINTING GAPRIBBON REPLACEMENT Now the cover turn the You now to reusing printer REPLACING THE PRINT HEAD Page IBM mode Short test modeFRONT PANEL DIAGNOSTIC AND TEST MODES Standard modePage Text test mode The resulting printout will be similar to the example below1OCPI 20 LPRINT CHR$I Hexadecimal dump modeBidirectional test/adjustment mode @iLINE 8 Repeat the process for all print modes9 To exit from this mode, press the ip13button j I I I I I i I I I IMEMO Chapter INSTALLING APPLICATION SOFTWARE WITH YOUR PRINTERMS-DOS AND YOUR PRINTERProportional 1*vxl 2*-c E A SETTING UP THE PRINTER FROM THE DOS PROMPTGRAPHICS HARD COPY AEDLIN NLQ.DAT NEW FILESample program PROGRAMMING USING BASICC$ “Other Page How the program works Modifications Various line and character spacings ARE CHANGED THE SPACINGS ARE CHANGED Other featuresPrint pitches are Courier charactersPatches necessary to use the BASIC interpreter Monochrome displayColor display chapter SPECIFICATIONSCopies Bit image dot-matrixPacr width 15”modelRibbon type Page Chapter CHARACTER SETSI-F’l-ig SampleITii STANDARD CHARACTER SET #Il-ii l-iii2I2121 A I B I cI ml I1961Other characters are identical to Standard character set #l STANDARD CHARACTER SET #2IBM CHARACTER Jj-Pl*-l-lJ-P SET ##2b191A18 I L lliil1361 m r168i IOther characters are identical to IBM character set #2 IBM CHARACTER SET #IStandard mode IMB mode ADDITIONAL CHARACTER SETAdditional characters can be printed by special commands Denmark/Norway 1NTERNATlONAL CHARACTER SETSMEMO l-i-l INDEXId-l