Check

Are you trying to feed paper using the front panel buttons while the ON LINE indicator is illuminated?

Is the paper too thick?

Possible remedy

You can only feed paper in this way when the printer is off-line. Set the printer off-line and then feed paper.

There are limits to the thickness of paper that can be fed in this way (one top copy and three NCR cozies). Try with thinner patter.

If the ASF is not operating or is not feeding paper correctly, check the following:

Check

Possible remedy

Has the ASF option been Select this option selected using the Memory

Switch functions?

Is the release lever set to the h position?

Is the ASF correctly mounted?

Is paper caught up near the print head?

Are the left and right guides too close together?

The release lever should be set to the single-sheet position.

Make sure that the ASF is properly seated on the printer.

Stop printing, remove the jammed sheet (you may have to remove the ASF for this), and continue.

If the left and right guides are too close together, the paper will not feed smoothly. Move them a little further apart to allow the paper to feed freely.

Is there too much paper in the paper feed hopper or stacker?

The ASF’s paper feed hopper and stacker can hold 120 sheets each. Make sure that there is no more paper than this in either the hopper or stacker.

Was the paper fanned before being fed into the ASF?

If this is not done, paper jams may occur. Remove the stack of paper from the ASF and fan it before reinsert- ing.

Has the paper been used al- ready or is it creased?

Are you trying to feed paper using the front panel buttons while the ON LINE indicator is illuminated?

Is the paper too thick or too thin?

Only new, uncreased paper should be used with the ASF.

You can only feed paper in this way when the printer is off-line. Set the printer off-line and then feed paper.

There are limits to the thickness of paper that can be fed in this way. Try with different paper.

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Star Micronics XR-1000, XR-1500 user manual Check
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XR-1000, XR-1500 specifications

Star Micronics has established itself as a leading provider of premium printing solutions, an assertion further bolstered by its innovative models, the XR-1000 and XR-1500. These thermal receipt printers are designed to meet the diverse needs of retail, hospitality, and various business environments, combining robust features, state-of-the-art technologies, and user-friendly characteristics.

The Star Micronics XR-1000 is engineered for high-performance printing, boasting a print speed of up to 200 mm per second. It ensures swift transaction processing, which is essential in high-volume retail settings. The XR-1500, an advanced counterpart, raises the bar with a higher print resolution, delivering crisp and clear receipts that enhance customer experience. Both models utilize direct thermal printing technology, eliminating the need for ink or toner and significantly reducing operational costs.

One of the standout features common to both models is their compact design, making them suitable for environments with limited space. Their lightweight structure also allows for easy relocation, which is beneficial for businesses with dynamic layouts. Furthermore, the printers are equipped with easy paper loading mechanisms that maximize efficiency and minimize downtime.

Connectivity options are another highlight of the XR-1000 and XR-1500. Both models support a variety of interfaces, including USB, Bluetooth, and Ethernet, allowing seamless integration with existing systems. This flexibility ensures that businesses can adapt to evolving technological requirements without significant overhauls.

Moreover, the XR-1000 and XR-1500 printers are compatible with various point-of-sale (POS) systems and software applications, providing reliable performance across different platforms. Their resilience is notable as well, featuring durable casing and components designed to withstand the rigors of daily use.

The models also incorporate advanced power-saving features, crucial for businesses looking to reduce energy costs without sacrificing performance. Their intuitive LED indicators provide real-time feedback, allowing users to quickly assess the status of the printer.

In summary, the Star Micronics XR-1000 and XR-1500 deliver a high-quality printing experience, characterized by speed, reliability, and flexibility. With their advanced technologies and thoughtful design, these printers stand out as optimal choices for businesses seeking efficiency and quality in their printing solutions. Whether in a bustling retail environment or a busy restaurant, it is clear that these printers offer the solutions that modern businesses need.
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