TROUBLESHOOTING

Refer to the following guidelines if you encounter a difficulty in the operation of your Stewart Filmscreen. Problems related to electrical or motor function may require a qualified service person or electrician.

Should you have a problem that is not addressed here, call the Stewart

Filmscreen Corporation.

Problem description

Probable cause

Action to take

 

 

 

Screen won't operate.

No 120V power available.

Check to see if the circuit breaker has switched

 

 

off. Reset if needed.

 

 

Check voltage availability. Contact an

 

 

electrician.

 

 

 

Screen won't roll up or

Bad connection at switch.

Have an electrician or qualified service person

down (even though power

 

check the connection as follows:

is available).

 

· If you have a high voltage control switch,

 

 

check switch-line connections.

 

 

· If you have a low voltage control unit, check

 

 

switch-line connections.

 

 

· If you have a screen trigger interface, check

 

 

line connections, or the mini-plugs at the

 

 

screen input or projector output. Contacts may

 

 

be sticking—tap relay to free contacts.

 

 

 

Screen roller chatters

Can be caused by voltage

Have an electrician or qualified service person

when power is activated.

drop, bad connections, or a

check all hook-ups including all outboard wiring.

 

defective switch.

 

Unit hums in up mode.

The screen batten is

Have a qualified service person adjust the

(Screen has already

retracting too far into the

yellow UP limit switch. Turn the adjusting screw

retracted.)

case. Failure to correct

clockwise.

 

can damage motor and

 

 

screen. Do not use the

 

 

unit until this problem is

 

 

resolved.

 

Screen drops when up

Drop in voltage.

Screen motor requires full voltage. Have an

direction is activated

 

electrician or qualified service person check

(grinding noise occurs).

 

available voltage.

 

 

 

Screen continues past

White limit switch is out of

Readjust the white DOWN limit switch. Turn the

bottom stop position.

adjustment.

adjusting screw clockwise.

 

 

 

Batten retracts too far into

Yellow limit switch out of

Have a qualified service person readjust the

case.

adjustment. Failure to

yellow UP limit switch. Turn the adjusting screw

 

correct can damage

clockwise.

 

motor and screen. Do not

 

 

use the unit until this

 

 

problem is resolved.

 

Dirt, finger prints, marks,

Improper handling of

Brush off or use a mild detergent solution with

etc. on screen surface.

screen.

clean rag or cotton swab.

 

 

 

Indentations appear on

Debris or particles adhering

Check back of screen; gently brush debris away

screen surface.

to screen due to static cling.

by hand.

 

 

 

Luxus A/SR-1 Electriscreen: Owner’s Manual

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Stewart Filmscreen Corp C installation instructions Troubleshooting, Problem description Probable cause Action to take