Stoelting O111 owner manual Problem Possible Cause Remedy

4.3 Troubleshooting Charts

PROBLEM		POSSIBLE CAUSE		REMEDY
Freezer does	1. Power to freezer is off.		1. Supply power to freezer.
not run.	2. Fuse or circuit if blown or tripped.		2.	Replace or reset.
	3.	Freeze-up (auger will not turn).	3.	Turn CLEAN-OFF-ON switch to OFF
				(middle) position for 15 minutes, then
	4.	High pressure cut-out tripped.		restart.
			4.	Wait for switch to reset (10 minutes).
	5.	Front door not in place.	5.	Assemble front door in place.
Freezer will not	1. Not enough mix in hopper.		1. Fill hopper with mix.
shut off.	2. Drive belt failure.		2.	Replace drive belt.
	3.	Consistency temperature setting	3.	Turn Consistency Adjustment knob
		is too firm.		counter-clockwise.
	4.	Refrigeration problem.	4.	Check system. (Call distributor for
				service.)
Product is too	1. No vent space for free flow of		1. A minimum of 3 inches of vent space
soft.		cooling air.		required. (See Section 2)
	2.	Air temperature entering	2.	Change location or direct hot air away
		condenser is above 100°F.		from freezer.
	3.	Condenser is dirty.	3.	Clean. (See Section 3)
	4.	Consistency setting too soft.	4.	Turn Consistency Adjustment knob
	5.	Stabilizers in mix are broken		clockwise.
			5.	Remove mix, clean, sanitize and freeze
		down.		down with fresh mix.
	6.	Auger is assembled wrong.	6.	Remove mix, clean, reassemble, sanitize
	7.	Refrigeration problem.		and freeze down.
			7.	Check system. (Call distributor for
				service.)
Product is too	1. No mix in hopper.		1. Fill hopper with mix.
firm.	2. Consistency temperature setting		2.	Turn Consistency Adjustment knob
		is too firm.		counter-clockwise.
	3.	Line voltage fluctuating.	3.	Check. (Call distributor for service.)
Product does	1. No mix in hopper.		1. Fill hopper with mix.
not dispense.	2. Mix inlet regulator tube is		2.	Unplug, using small sanitized brush.
		plugged.
	3.	Capacity of freezer is being	3.	Slow up on the draw rate.
		exceeded.
	4.	Drive motor overload tripped.	4.	Reset. (If condition continues, call
	5.	Drive belt failure.		distributor for service.)
			5.	Replace drive belt.
	6.	Freeze-up. (Auger will not turn.)	6.	Turn CLEAN-OFF-ON switch to OFF
				(middle) position for 15 minutes, then
				restart.

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