StorCase Technology DE100i-A100 manual Packaging Information, Serial Numbers

Introduction 1

INTRODUCTION

Packaging Information

The StorCase Technology Data Express® system is shipped in a container designed to provide protection and prevent damage during shipment. The Data Express unit was carefully inspected before and during the packing procedure at the factory. Bent or broken connectors, or evidence of other damage to the Data Express should be reported to the shipper immediately. Refer to Figure 1 for the package contents.

If the wrong Data Express model has been received, please call your reseller or StorCase at

(800)435-0642 to arrange for a Return Material Authorization (RMA). StorCase cannot ac- cept returns which do not display an RMA number on the outside of the package. Return the unit with all the original packing materials.

Before removing any component from its packaging, discharge any static electricity by touching a properly grounded metal object.

Serial Numbers

Both the Data Express receiving frame and carrier are labeled with serial numbers. These numbers must be reported to the StorCase Customer Service Representative in order to receive a Return Material Authorization (RMA) for warranty claims. Locate the serial number labels and record the numbers in the spaces provided below.

Receiving Frame:

Drive Carrier:

DE100i-A100 User's Guide - Rev. C02 StorCase Technology, Inc.