Troubleshooting
SUPER PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User's Manual
your BIOS before downloading. Select your motherboard model and down- load the BIOS file to your computer. Unzip the BIOS update file and you will find the readme.txt (flash instructions), the fwhflash.com (BIOS flash utility) and the BIOS image (xxxxxx.rom) files. Copy these files onto a bootable floppy and reboot your system. It is not necessary to set BIOS boot block protection jumpers on the motherboard. At the DOS prompt, enter the com- mand "fwhflash." This will start the flash utility and give you an opportunity to save your current BIOS image. Flash the boot block and enter the name of the update BIOS image file.
N o t e : It is important to save your current BIOS and rename it "super.rom" in case you need to recover from a failed BIOS update. Select flash boot block, then enter the update BIOS image. Select "Y" to start the BIOS flash procedure and do not disturb your system until the flash utility displays that the procedure is complete. After updating your BIOS, please clear the CMOS then load Optimal Values in the BIOS.
Question: After flashing the BIOS my system does not have video. How can I correct this?
Answer: If the system does not have video after flashing your new BIOS, it indicates that the flashing procedure failed. To remedy this, first clear CMOS per the instructions in this manual and retry the BIOS flashing procedure. If you still do not have video, please use the following BIOS Recovery Procedure. First, make sure jumper JP6 is disabled. Then, turn your system off and place the floppy disk with the saved BIOS image file (see above FAQ) in drive A. Press and hold <CTRL> and <Home> at the same time, then turn on the power with these keys pressed until your floppy drive starts reading. Your screen will remain blank until the BIOS program is done. If the system reboots correctly, then the recovery was successful. The BIOS Recovery Procedure will not update the boot block in your BIOS.
Question: Do I need the CD that came with your motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that will greatly enhance your system. We recommend that you review the CD and install the applications you need. Applications on the CD include 840 chipset drivers for Windows and security and audio drivers.
Question: Why can't I turn off the power using the momentary power on/off switch?
Answer: The instant power off function is controlled in BIOS by the Power
Button Mode setting. When the On/Off feature is enabled, the motherboard
